AR - Huntington - 2/16/12:
Andy Lisske did an amazing job taking care of me and my car! Excellent customer service and once again a wonderful experience at Rallye Lexus!
RS - Williston Park - 2/15/12:
Always a pleasure!
LH - Commack - 2/13/12:
The best service Pam is wonderful!
MB - Merrick - 2/12:
I enjoyed doing business with Wayne. Thank you!
BA - Huntington - 2/11/12:
Your service is always excellent - and the people at Lexus are helpful, patient and considerate.
JS - Manhasset - 2/10/12:
I would like to thank your great service staff. I feel I am dealing with friends and I’m something more than just a customer. Every visit to Rallye Lexus is a pleasure. As a retired CEO if I was still on the job I would steal your people!!!
TH - Manhasset - 2/10/12:
Salesman Kevin Losee was professional and pleasant.
HT - Fresh Meadows - 2/9/12:
Leo was very helpful!
GL - Tarrytown - 2/8/12:
Excellent as always, I have a 20 year history with Rallye Lexus!!
BA - Jamaica - 2/7/12:
We are very pleased with our Customer Service at Rallye Lexus.
WT - Bellerose - 2/6/12:
Bob Heyman is excellent!
KH - Rockville Center - 2/6/12:
Your service department is truly outstanding, especially Charles! We are very happy we switched to Rallye Lexus for service.
GG - Astoria - 2/5/12:
Service at Rallye Lexus always exceeds my expectations!
MD - Garden City - 2/4/12:
Pam is Great! I visit Josh at the dealership, he’s the best!!
NR - Levittown - 2/3/12:
Joanna was a very helpful service advisor. Your whole team is great! Karl Hernandez was a great help with the loaner car!!
TMF – New York – 1/16/2012:
Very prompt and courteous!
CD – Glen Cove – 1/15/2012:
Once again, Andy Lisske made my experience at Lexus in Glen Cove a smooth one.
MM – Cold Spring Harbor – 1/15/2012:
Beyond excellent, as always.
AAB – Valley Stream - 1/15/2012:
My service advisor Charles was excellent and very knowledgeable.
JAM – Forest Hills –1/13/2012:
Excellent experience overall!
JT – Manhasset – 1/11/2012:
All the customer service reps are truly wonderful! Especially Joanna Oates, Andrew, and Pam!
BS – Fresh Meadows – 1/9/2012:
Well satisfied and extremely happy with the service advisor Mr. Michael Reidy.
LJL – Westbury – 1/8/2012:
Robert Heyman delivered my new car with perfect instructions. The entire purchase was convenient and professional.
RFD – East Northport – 1/8/2012:
Assistance of Charles Farrell and Andy Jones coupled with performance of required maintenance by service technician provided a positive overall excellent experience.
RD – East Northport – 1/6/2012:
Excellent overall, appreciate that you serviced the car on short notice!
AS – Plainview – 1/6/2012:
As usual the staff was very professional in its handling of my problem.
JI – Manhasset – 1/4/2012:
Anthony is a pleasant person and I feel he would go the extra mile to satisfy the customer.
LO – Manhasset – 1/4/2012:
Very professional sales person in Andy Malebranche
RJ – Glen Cove – 1/2/2012:
Excellent support staff especially with front desk staff.
KM – Huntington Station – 1/2/2012:
Pam Gallo is a great asset! She made sure all ran smoothly and always does it with a smile. Thank you and Happy New Year!
LH – Commack – 1/1/2012:
It is the finest car purchasing experience I have had.
DL – Roslyn – 1/1/2012:
Roger Harry is a complete professional and was a pleasure to deal with.
RS – Woodmere – 1/1/2012:
A+ as usual! Thanks for great service – I recommend Rallye to everyone.
PS – Williston Park – 12/31/2011:
My experience was outstanding thanks to your salesman Leo Cruz. I would certainly recommend your dealership to any of my friends. The quality of your product and professionalism of your staff was truly superb!
TM – Lloyd Harbor – 12/31/2011:
Joanna Oates is excellent – the best.
JJV – Naples, FL – 12/31/2011:
Everything was excellent especially my salesman Mark Kimmel and Josh the manager! Thanks for the pleasant experience.
HD – Great Neck – 12/30/2011:
As always your services were excellent.
MR – Roslyn Harbor – 12/27/2011:
I love the car and the customer service! I will only own a Lexus from now on!
AW – Great Neck – 12/22/2011:
Charles Farrell my service rep did an outstanding job.
MV – New Hyde Park – 12/22/2011:
Andy helped me and he was so very nice as well as everyone at Rallye. Pam helped me schedule my appointment and loaner car. Andy is great as well.
RC – Halesite – 12/21/2011:
Bob Heyman has been superb!
EM – Glen Cove – 12/19/2011:
Andy Malebranche was fantastic!
JL – Kings Point – 12/18/2011:
Every person I dealt with was the very best!
HG – Huntington – 12/18/2011:
Mike Reidy took care of me & my car. He wasted no time getting me in a loaner and had my car back by the next day he is very professional and an asset to Rallye.
TC – Garden City – 12/18/2011:
Service manager and Andy Lisske were a pleasure to deal with.
JG – Roslyn – 12/10/2011:
Pam was outstanding in her help & knowledge as to this service – She always goes the extra mile to make my service with Rallye Lexus excellent.
BS – Albertson – 12/9/2011:
Rallye’s service has been very good all the time. I am very happy and will continue to use your services in the future.
NM – Glen Head – 12/6/2011:
Richie Repanes is an outstanding salesrep!
S.G - Forest Hills - 11/11/11:
Andrew Jones the service manager was so helpful and courteous.
G.K - Great Neck - 11/11/11:
Cynthia took the time to explain everything and kept me posted through out the process.
R.S.-Williston - 11/9/11:
Today, there are very few companies left in America that fully grasp the concept of Customer Service. Thankfully, Lexus has the idea mastered and it shows at Rallye. Awesome service experience as usual! Thanks to Cynthia, Billy & all the behind the scenes people I don’t always meet that make this a successful company. I don’t own a business, but if I did I would model it after Lexus. P.S. I hear there is a Lexus dealer in California that sends a mobile mechanic for minor repairs or leaves a loaner at work/home for shop repairs, then later returns the vehicle fixed to the customer and picks up the loaner car. Also the sales department will do the same with the test drive model the customer is interested in. One customer has NEVER seen the inside of the dealership from sales through service! Is this the future? Thanks again.
L.N - Manhasset - 11/7/11:
Your Asst. Service manager, Pam, was awesome! Quick, efficient and made my experience with the service department a pleasure! Thank you!
F.D - Great neck - 11/6/11:
I continue to be impressed with your service representatives, notably Cynthia Idavoy. In this case, not only was she courteous and efficient, she also did not perform a service that was initially recommended when it turned out that it had already been performed previously. Many businesses would have gone ahead and completed the service and charged me. Your service tech and Cynthia did the right thing. It is this kind of honesty and ethical behavior that causes me to continue to use Rallye rather then the service station around the corner. Kudos all around.
J.B - Manhasset - 11/5/11:
We have been dealing with Rallye for a long time. The help we get from everyone is always great, especially from Pam the person we deal with mostly. Pam does an excellent job of taking care of our needs. Everyone at Rallye in Glen Cove is very friendly and knowledgeable of your cars.
M.D - Clinton Corners - 10/31/11:
This is the 6th or 7th car I’ve either purchased or leased from Rallye Lexus and I wouldn’t go anywhere else. You do an excellent job, thanks Richie Repanes!
F.A - Roslyn Heights - 10/31/11:
This is a repeat transaction with the dealership and the salesman. I am very satisfied with the follow up efforts and the way the deal was structured and concluded, special thanks to Richie Repanes.
A.L - Fresh Meadows - 10/30/11:
The service facility and advisor great as usual.
W.P - Westbury - 10/30/11:
The service is top rate and my service advisor Andy was very professional in his overall demeanor.
D.P - Westbury - 10/30/11:
I was very impressed with the attention to detail and customer service care provided by Mike, the service representative who took care of my car.
P.B - Syosset - 10/30/11:
Roger Harry was an EXCELLENT salesperson, knowledgeable, personable, warn and friendly. We feel that we received excellent service because of him, and have every confidence that we received the best deal because of HIM. We would wholeheartedly recommend Rallye Lexus to friends and family and would direct them to work with roger. We look forward to a similar experience next time we purchase or lease a vehicle. Thank you!
D.B - Hicksville - 10/30/11:
Andy Lisske made it an excellent experience. Kudos to Andy!
L.B - Manhasset - 10/29/11:
Anthony is a pleasure to work with, very knowledgeable, explained everything to my wife on delivery and truly wanted us to enjoy the buying experience.
M.V - New Hyde Park - 10/28/11:
Everyone was so very helpful. Pam was amazing. I won’t hesitate to come back.
L.A - New Hyde Park - 10/27/11:
Always exceeding my expectations!
D.G - New Hyde Park - 10/27/11:
Thanks to Pam for making the visit painless. Thanks to the service tech who fixed the spring on the cover to the center console cup holder, I didn’t even ask for this to get looked at, but it annoyed me for years that the cover would not stay closed. I didn’t think it was anything that could be fixed.
L.D - Hempstead - 10/24/11:
The staff is excellent! Pam is super friendly and very helpful with the whole process.
S.L Massapequa - 10/24/11:
I always know that I will be pleased when I leave Rallye Lexus, as the service and people I come in contact with are wonderful! Michael Reidy especially, he always keeps me informed on what is happening with my vehicle (I usually wait) and has it washed TO PERFECTION each time. This visit he also had two dings touched up for me. I love my Lexus and Rallye too!!
J.T - New Hyde Park - 10/24/11:
As always, it is a pleasure dealing with everyone who is associated with Rallye Lexus. Thank you Charlie.
M.L Syosset - 10/23/11:
I was very pleased and happy driving away with my vehicle. Stuart was great to work with and he was very thorough in explaining all of the different features of the vehicle.
B.O - Woodside - 10/22/11:
Special thanks to Mike!!! For his super service with a nice smile.
D.R - Garden City - 10/20/11:
Top shelf service thank you.
N.D - Glen Head - 10/19/11:
Love my salesman! He is a member of my church and such a sincere, respectable and honest person! This has been the 3rd Lexus I’ve leased through Anthony.
F.B - Oakland Gardens - 10/19/11:
Anthony and Andrew went way beyond to make me happy.
M.C - Berkeley Heights - 10/17/11:
Kevin Losee and the man in the financing department were great!
A.L - Flushing - 10/17/11:
The sales rep was very patient and informative.
T.M - Lloyd Harbor - 10/17/11:
Joanna Oates does a great job every time!
L.K - Garden City - 10/16/11:
Outstanding as usual.
R.B - Melville - 10/16/11:
I have been with Rallye for many years, that is, Acura, Mercedes, BMW and have always been satisfied.
C.C - Oakland Gardens - 10/15/11:
Special thanks to Charles Farrell and Andy at the service desk. Excellent follow up service by both.
J.Y - Great Neck - 10/14/11:
Andy Malebranche gives us an excellent service.
A.O - Lew Beach - 10/12/11:
My experience at Rallye Lexus was excellent. Although I purchased a certified pre-owned, I was treated as if I were buying a new car. This is the best Lexus dealer I have ever dealt with. D.L - Huntington - 10/10/11:
Tyrone was wonderful.
N.L - Oyster Bay - 10/10/11:
David Tubens found exactly the car my husband and I was looking to buy.
R.S - Boynton Beach - 10/9/11:
The service reps Mike and Cynthia were excellent and handled their position with excellence.
J.B - Bayside - 10/6/11:
Having Roger as our salesman was a great experience.
N.D - Glen Head - 10/3/11:
Great salesperson Anthony!
D.A - College Point - 9/28/11:
Andy was very helpful and explained in detail all of the items that needed repair in my car.
M.F - Manhasset - 9/22/11:
Bob Heyman is Super Salesman!
M.H - Flushing 9/20/11:
Always very pleased with the visit! Overall Pam is always on top of things and very important.
J.S - Manhasset - 9/19/11:
Service provider Charles Farrell was very helpful and had an excellent attitude.
M.R - Cedarhurst - 9/19/11:
The staff here is always wonderful. In fact I was very impressed with the individual who sold me my car came to greet me using my first name.
M.G - Boonton TWP NJ - 9/19/11:
Andrew Rifkin did a great job in finding this car!
W.G - Lynbrook - 9/18/11:
Thank you especially Ted Colossale!
J.G - Westbury - 9/17/11:
Mr. Reidy is a true professional and he’s a gentleman!
R.F - Garden City - 9/17/11:
We appreciate your service in picking up our car as our collective work schedules do not allow us to get to Glen Cove. The car runs and looks superior since your service. You did a fantastic job and it was appreciated, we look forward to purchasing another Lexus in the future from your dealership.
J.C - Manhasset - 9/16/11:
Everyone at Rallye is extremely helpful and courteous.
J.G - Oyster Bay - 9/15/11:
Always a pleasure to deal with Cynthia Idavoy the service consultant.
F.L - Glen Cove - 9/15/11:
Pam is always great!
S.H - Great Neck - 9/14/11:
I can’t believe I called at 3:45pm and got my car fixed and washed by 6pm. Wow Thanks!!
M.R - Roslyn Harbor - 9/12/11:
Dean Coleman is a class act!
P.S - Long Island City - 9/8/11:
Appointment time was right on schedule. Vehicle service finished exactly as time specified. No waiting - Results explained approved! Go Rallye Lexus!
L.A - Great neck - 8/29/11:
Very satisfied on ALL accounts!
A.P - Oakland Gardens - 9/13/11:
Stuart Brenner’s enthusiasm, knowledge and patience in explaining every detail of the car was refreshing and appreciated.
R.S - Williston Park - 9/13/11:
Thank you for easy A+++ Transaction!!
D.Z - Great Neck - 9/12//11:
This is my sixth Lexus from Rallye, Thank You!
S.Y - Sea Cliff - 9/11:
I sincerely appreciate that your service consultant, Joanna Oates, stood up for me and resolved my issue.
S.M - Queens Village - 9/11:
As always it was easy to set up an appointment through Mike Reidy. My 23k mile service and a tire repair were performed quickly. Mike explained everything well and I was on my way. Thanks.
R.A - Wantagh-9/10/11:
Tyrone Chen was Excellent as a Sales Associate!
A.C - Flushing - 9/9/11:
Nobody touches my SC 430 but Rallye Lexus. Thank you Joanna Oates.
J.H - Roslyn - 9/7/11:
We have purchased two cars from Bob Heyman, he is a knowledgeable professional that makes the experience smooth and pleasant.
C.H - Lido Beach 9/6/11:
Marc Kimmel was an effective salesman and pleasant.
E.T - Garden City - 9/5/11:
Rich my sales representative was phenomenal. He was courteous, responsive, and knowledgeable,. I will definitely recommend him to my friends and relatives, I am very satisfied with the service I received.
J.S - Manhasset - 9/5/11:
My salesperson Robert Meyer handled my wife and I with professionalism and courtesy from the moment we walked into the showroom until we drove away with out RX 350.
A.R - College Point - 9/4/11:
I have worked with Cynthia a few times and find her customer service skills to be exceptional. I look forward to working with her in the future!
L.K - Roslyn - 9/3/11:
Cynthia Idavoy does a really terrific job handling the scheduling and service requirements of our two cars. She is always most helpful, cheerful, efficient and a pleasure to know. My wife and I wouldn’t think twice about getting another car other than Lexus because we would miss Cynthia and our service department.
L.H - Commack - 9/2/11:
J.W - Garden City - 9/1/11:
Rich Repanes is the #1 reason for releasing!
J.P - Westbury 9/1/11:
Stuart Brenner was excellent!
D.F - Clinton NJ - 8/31/11:
The car had the features I wanted. Patricia was Fantastic, Tony was reliable and Stuart was extremely competent.
T.E - Garden City - 8/31/11:
Salesman Robert Meyer was very professional and a pleasure to deal with.
Y.R - Brooklyn - 8/30/11:
Just love this place!!
R.B - Whitestone - 8/26/11:
Both my salesperson Wayne Foisy and Manager John Capozzi were both truly outstanding during this entire process.
G.L - Astoria - 8/21/11:
As always an excellent dealership!
M.L - Port Washington - 8/19/11:
I would like to give a great vote of approval to Billy Hsu and Joanna for fixing my problem. Thank you.
J.B. – Glen Cove – 8/15/11:
Michael is always so helpful and professional. Very easy to schedule, I was actually able to bring in later on the day that I did call and it was not an emergency. Thank you.
G.T. – Merrick – 8/14/11:
We had a great experience all around.
J.Z. – Great Neck – 8/12/11:
Although I only had oil change and tire rotation, all around well and was done on time. Thank you.
R.D. – East Northport – 8/11/11:
Excellent service overall provided by Andy Lisske/Andrew Jones and the technician in a positive atmosphere of Rallye Lexus.
S.Y. – Bayside – 8/8/11:
I would commend Mr. Andy Lisske for his pleasant and courteous assistance on July 19 and 27. He answered my questions knowledgeably and had all my concerns addressed properly. I would also like to thank Lucy, who has always greeted me at the register with such friendliness. Lastly, I need to thank Carl, who took the time to come to me outside and removed the stains left on my car after the car wash on July 19. His willingness to assist a customer was quite gracious, and I hope that you will note this. Thank you. Although my Lexus was purchased at Lexus of Queens as a gift to me, I will continue having my car serviced at Rallye Lexus, for I always have a positive experience at your establishment. Thank you.
M.L. – Roslyn – 8/8/11:
Cynthia was excellent.
C.D. – Glen Cove – 8/6/11:
I am a repeat Lexus lease customer mainly because of the professionalism of David Tubens, your Glen Cove salesman. He is thoroughly knowledgeable and makes himself accessible to his customers. I am also a repeat customer because of your great service department. I have had three years of satisfaction with my IS250, and now I hope to have the same satisfaction with my HS 250h.
B.C. – Little Neck – 8/6/11:
Thanks again to Mike Reidy!
G.M. – Glen Head – 8/4/11:
Great team and management. Special appreciation to Andy M.
R.H. – New Hyde Park – 8/4/11:
Joanne is awesome! While in the waiting room I got into a conversation with 2 men who continued to buy from Rallye based on your service alone. What a statement!
RS - Jericho NY - 8/4 /11:
Thanks, Joanna, for excellence in service once again.
CC - Glen Head NY - 8/2 /11:
This is my third Rallye vehicle; wish all the dealers were as reliable and professional as Rallye.
RL - Forest Hills NY - 8/1 /11:
All I can say is Thank you!
BH - New Hyde Park NY - 8/1 /11:
Thank you Mike Reidy and the mechanic! I can’t say enough good things about Rallye Lexus. The commitment to you satisfaction is outstanding. I once loved G.M. now it’s Lexus.
DR - Tarrytown NY - 8/1 /11:
We had the best experience amongst five Lexus dealerships in NJ and Queens, Dave T was great to work with. He even drove us back to the bank so we could close out the same day and avoid a second trip.
LD - Flushing NY - 8/1 /11:
I could not be more pleased with the continued excellent service. Just as an example, I was missing two valve covers on my wheels and all were replaced with chrome covers.. something so little means so much to me, it is quite obvious that customer satisfaction is the most important concern with Rallye Lexus… Thank you!
JC - Jamaica, NY - 7/31 /11:
You guys are great and have confirmed that the only car I will ever buy going forward is a Lexus and this dealership over Queens.
CK - Jericho NY - 7/30 /11:
We returned once again because of the service we received from Stuart Brenner.
BA - Huntington NY - 7/29 /11:
Always a pleasant experience; The Lexus people are friendly, knowledgeable, and helpful.
FS - Great Neck NY - 7/28 /11:
Mike Reidy, I felt that you are working at all times for both interests of Lexus and customer satisfaction, keeping both happy. Mike Reidy is a ‘perfect 10’, as a service representative. I brought my son’s Lexus in, as well as my own, this week and he handled both transactions superbly. Thank you also to manager Andrew Jones.
GB - Plainview NY-7/28 /11:
PD - Bayville NY - 7/28 /11:
JV - Saint James NY-7/28 /11:
Joanna was very helpful!
RS - Jericho NY - 7/28 /11:
As always, excellent experience; Joanna Oates continues to be ‘the best.’
MS - Floral Park NY - 7/28 /11:
Mike, the service advisor, is outstanding - he is a pleasure to work with.
AL - Malverne NY - 7/27 /11:
Andy was extremely helpful as I had some special needs that he was able to satisfy.
LS - Plainview NY - 7/27 /11:
It’s always a pleasure to deal with Rallye.
CS - Huntington NY - 7/22 /11:
Great technician, Billy, who diagnosed problem described but not heard while test driving. Charlie Farrell provided customer service and was very accommodating. Andrew Jones was also very helpful and professional.
AF - Great Neck NY - 7/24 /11:
It is always a pleasure to bring my car to Rallye service.
PS - Brooklyn NY - 7/24 /11:
PERFECT! Will be back, it’s worth the trip, even from Brooklyn.
Anonymous - Hempstead NY - 7/24/11:
I was truly satisfied. Thank you.
L.P - Bellmore - 7/24/11:
Excellent Service with Leonardo Cruz!
P.E - New Hyde Park - 7/22/11:
It is always a pleasure to bring my car in for service to Rallye Lexus. Charlie Farrell took care of us and was most helpful and friendly.
J.S - Manhasset - 7/21/11:
All your service staff is very nice and knowledgeable
Anonymous - Bellrose - 7/21/11:
Cynthia was excellent and very helpful!
M.M - Port Washington - 7/20/11:
Mike greeted me in a most friendly and professional manner, and assured me in a most friendly and professional manner, and assured me that all our concerns would be attended to in this service. He was more than true to his word, I was out very quickly, and everything was taken care of. The car is running great! Thanks for hiring people like Mike, of such high caliber. Always gives us such confidence in you and our car!
A.B - Roslyn Heights - 7/20/11:
Loved the coffee and bagels!
C.P.S. LLC - Glen Cove - 7/18/11:
Have sent many of my friends to Rallye Lexus. Thanks Leo!!
R.F - Levittown - 7/15/11:
The best car dealer! They make you feel like you are the only customer!
E.W - Glen Head - 7/14/11:
Thanks for taking my car in for service at a moments notice! Always a pleasure at Rallye Lexus!
J.L - Westbury - 7/14/11:
I called late in the day because my engine light was on. Despite the time, I was told to come in and the service was performed immediately. I appreciated the consideration and the attitude of “We’ll fix it now” rather than come in tomorrow morning. Thanks!
V.K - Jericho - 7/11:
I called the day of service and they were able to service my car.
D.S - Floral Park-7/10/11:
Enjoyed the coffee. Impressed that customers can see the cars being services! IT adds to the trustworthiness.
K.H - Forest Hills - 7/10/11:
Again excellent service, Pam was very helpful, can’t think of taking the car to any other Lexus dealer.
M.D - Glen Cove - 7/10/11:
Outstanding service and knowledge. Special thanks to manager John Capozzi for going above and beyond. We love our new Lexus!!
P.H - Sea Cliff - 7/9/11:
Joanna has been my service rep starting shortly after I bought the car. She has been fantastic over the years and is always pleasant, helpful and knowledgeable about servicing Lexus Vehicles. Joanna is a big factor in choosing a replacement vehicle.
D.E - Port Washington - 7/9/11:
Anthony P was super along with Tony, Our longtime salesman who is now in charge of used cars.