Assistant Service Manager
Vehicle Delivery Specialist
Master Certified Pre-Owned Sales
Pre-Owned Sales Manager
Vehicle Delivery Specialist
General Sales Manager
Feb 12, 2020
Awesome Service and Hospitality
I started with working with this dealership after I totaled my previous lease. They were beyond helpful in ensuring Lexus properly closed out the deal in a timely and efficient manner so that I could purchase my next vehicle. While I did not know if I ever wanted to buy another Lexus they went through the hills and back to explain to me the benefits of being an owner. Nearly 4 months after my accident (due to my personal choice of being slow) they treated me with the upmost respect and took so much time with me to ensure that I was happy with my next vehicle. Needless to say Kevin Loose (my salesman) and Paul Ok are nothing short of amazing. Kevin took just as much time with me as he did my parents and found me the exact car that I wanted down to the 20 inch rims!! I love my new car and this dealership for being patient. Thank you ... Forever a Ralley Patron!!
Jan 27, 2020
The Lexus reliability and Customer service is mostly what...
The Lexus reliability and Customer service is mostly what I recommend. I’ve been a customer of Rallye Lexus for 7 years! Joanna Oates and Kevin Losee are a pleasure to deal with.
Jan 09, 2020
Kevin Losee is a great salesman. helped me from beginning...
Kevin Losee is a great salesman. helped me from beginning to end giving me what i wanted without even meeting me till the day i went to pick up the car. he has went out of his way & beyond to make sure i was happy with everything in every way. i appreciate all the help and making this a very pleasant experience. i will definitely recommend and hopefully do further business with lexus. thank you!
Oct 25, 2019
It was very good
Came in for service and was very impressed with the service, but I’ve come to expect this from them , I’ve been spoiled with their operation!
Oct 24, 2019
Kevin was great and was very helpful
Your internet sales rep was very helpful from the beginning and she made sure I came in quickly to secure the vehicle I purchased the Lexus GX 460 certified. The salesperson Kevin Losee was very helpful and friendly. He made me feel at ease during the process of purchasing the vehicle.
Oct 22, 2019
Great folks to deal with
I Bought 4 cars from them , 1 from Carl and 3 from Kevin Losee and all were serviced here. I used to be a traveling salesman and have put hundred's of thousands of miles on my cars. They have always treated me well from my greeting from Carl to the wonderful service writers who look after me. You won't go wrong bringing your Lexus here.
Sep 06, 2019
Purchasing a Car The Pleasant Way
I first called Rallye Lexus and spoke to representative Denise. She took down the features that I was interested in for a car. She search the inventory and found several that met my needs. She set up a appointment. She was friendly. On the day of my appointment I was helped by salesman Kevin Losee. He was a very good listener and after I discussed the features I wanted in a car; he was able to locate a car with all my required features. He knew his inventory very well. He took the time to explain and show me how to operate the features of the car. He also explained the features while we went on a test drive. He was extremely knowledgeable about his product. He went above and beyond in his helpfulness. He was friendly and did not create any pressure to purchase the car. He also took the time to show me the service and parts departments, and explained the warrantee that came with the car. Kevin Losee was outstanding and made my purchase of a car that day a pleasant experience. Even after my purchase I called him up for some advice and he assisted me. He is the best car salesman I have ever purchased a car from and that is why I have already recommended him to others. I also saw Chris Maliarakis the Finance Manager who provided financial information in the purchase of the car. He also was friendly and helpful. He also explained warrantees. The end result of my meeting with Chris Maliarakis was satisfaction. Last I have to mention Danny who was a tech who programed the car to certain features. He had a excellent knowledge of the technical aspects of the car that I purchased. He was able to set up programs extremely fast and was very helpful. Overall Rallye Lexus has put together a Top Team which reflects in a dealership that knows how to choose and train employees who in the end achieve their goal of customer satisfaction.
Aug 18, 2019
They were very attentive to my issues. The manager even texted with me to help me figure out my new car. Though the car had the certification I still needed some assistance with things that didn’t work.
Aug 12, 2019
My Rallye Lexus Experience
I just want to say that I had an excellent experience buying from Rallye Lexus recently. I was actually coming in from out of town to purchase a vehicle, so expediency and efficiency were pretty important to me in this case. My dealer, Mr. Kevin Losee, did an excellent job communicating with me from a distance, always getting back with me right away and answering all my questions, making it much more comfortable to purchase from a distance. Overall I had an excellent experience at Rallye Lexus and I highly recommend
Jul 29, 2019
Kevin is a Gentleman!
Excellent service provided by Kevin, honest salesmanship at its best. I am so impressed with his professionalism that I persuaded my brother to buy a car from him and I am pretty shore now he will have two happy customers.
Jul 13, 2019
Excellent Buying Experience
Our overall buying experience of a certified pre-owned 2016 RX350 was 5 stars plus. The sales associate was very helpful and ensured that all of our needs/concerns were addressed. His insight and transparency of the process and details, including our 2010 trade-in value, guaranteed a stress-less mutually agreeable deal.
Jul 11, 2019
Kevin Losee is honest, sincere, trustworthy. No nonsence. In my years of purchasing vehicles Kevin is hands down the best. 5 stars... if you are looking to purchase a Lexus go see Kevin Losee @ Ralle Lexus in Glen Cove Ny
Jul 02, 2019
No Pressure Car Buying
I hate buying cars because it always seems so stressful. I always felt I was overpaying and taken advantage of. My latest car purchase was just the opposite. My Sales Representative, Kevin Losee was a pleasure to work with. No pressure. He was very knowledgeable about every feature on the N200T. He explained the differences between the different models. I didn't leave the Rallye Dealer with a headache. I would recommend him to all my friends.
Jul 02, 2019
Excellent buyer experience
Having engaged in an exhaustive online search for a preowned RX 350, I spotted one at the dealership that had recently come off lease. While this dealership isn't the closest to my home, I made an appointment to test drive the vehicle. Upon arriving, I didn't have to wait long to see and test drive the vehicle. The vehicle was in excellent shape, and it was one of a few that matched my color preferences. As an L-certified vehicle, it was priced comparably to non L-certified vehicles, making it an even smarter choice. My overall experience with the staff at Ralleye couldn't have been more satisfying. Both my sales and financial contacts were knowledgeable, personable, competent, and courteous. My sales professional ensured that everything I asked for -- down to the last detail -- was in place, and the car was ready to go when I arrived to pick it up. My finance professional matched my driving needs to favorable extended warranty terms. All in all, The Ralleye team is focused on providing top-notch customer service and satisfaction, and going the extra mile -- and it shows. An A+ experience all around.
Jun 26, 2019
Pam Pam Pam!!!! That’s all I have to say! The best!
7 cars from Rallye Lexus and every experience better than the last. Josh Weiss and Pam Palasciano and Kevin Losee are THE reasons for returning!
Jun 09, 2019
Nothing but Perfection
I have been going to this dealership for all my Lexus needs for the past 8 to 9 years. I have never had am issue with the dealership. They have always been helpful and accommodating. I was even able to get a loaner car without making reservations. Everytime I visit, I see my sales rep for 2 of my cars Mr. Kevin Losee. We have become such great friends that my kids call him Uncle Losee. He has been a great Sales Rep. Very knowledgeable and not pushy at all.... as a matter of fact.... the total opposite. You will not regret this dealership whether it's for the service or for sales or for the Starbucks coffee albeit it's from a machine.
May 28, 2019
I just got my Lexus from Rallye Lexus, their sales and financial person give me an excellent service and got me very good financial rate that I never thought that I will get it! I am very glad that I chose to go to Rallye Lexus to buy my car.
May 26, 2019
The service was quick and very easy! Also the communication level was clear and to the point! Very professional! They make you feel apart of their Rallye family!!
May 23, 2019
prompt, courteous, efficient
I have recently purchased my third Lexus from Rallye. I have always received courteous service. Everything that was supposed to be done to my vehicles was done. I expect and receive reliability from the dealer, which has carried over to the performance of my cars.
May 21, 2019
My experience with Lexus dealer was exceptional.
I went to Lexus dealer to purchase my dream car ,my experience was exceptional, friendly ,courteous and extremely professional. I will recommend this dealer to all my friends and family
Apr 11, 2019
a good experience on buy a use nx300
talk to Kevin Losee, he Gave us a descriptive low down on the 2019 NX330, he took his time to explain all the features that this particular NX300 has, Since i have been a Lexus owner for the last 25 years - I was sold. So far my wife and I have been enjoying the car.
Apr 03, 2019
Always a good experience to bring my car to Rallye
This is the 4th car we have purchased Rallye. Always deal with Kevin Losee who made the process very easy and pleasant. I have also recommended friends to see Kevin...
Apr 02, 2019
Easy, no pressure buying experience
This is the 2nd car we have purchased/leased from Rallye. Both times we dealt Kevin Losee who made the process very easy and pleasant. There was never any pressure to buy, and the entire process went very smoothly. Our walk through of the car with Housein was very informative and he was very patient in answering all of our questions.
Apr 01, 2019
Best Car Dealer Ever!
My experience with Rallye Lexus was the best ever. Kevin Losee was the most knowledgeable dealer I have ever met. He knows his cars and helped me purchase a Lexus RX 350. I would highly recommend both him and Rallye Lexus to all my friends and family. A truly wonderful experience.
Mar 31, 2019
Kevin Losee is a consummate professional and old-school gent. He went out of his way to make sure my wife and I were well-informed, advised properly, and made at ease and confident about our leasing transaction. Outstanding experience from start to finish. Highly recommended salesman and dealership. It doesn't get any better than this.
Mar 30, 2019
This is the best Lexus dealer in New York I love the service
I like the dealer so much because the prices is very good compared to other Lexus dealer people very respectable to help you they don't ignore you and I always get great service I told one of my friends and they are happy with Glen Cove dealership
Mar 27, 2019
Kevin went above and beyond for me to get the car that I wanted. He was very quick and professional. He is always there for me when I have questions. I highly recommend Kevin Losee!
Mar 25, 2019
I leased Laxus IS 3 years ago and leased new Laxus NX through Mr. Losee. Mr. Losee was knowledgeable and informative about both cars. I had a good leasing experience with Mr. Losee. He made all transition process nice and smooth.
Mar 24, 2019
On my 4th Lexus. This time I went to Rallye for a certified pre-owned because of the warranty they offer. I was introduced to Kevin Losee who made the whole experience memorable. I will recommend him and Rallye to all my friends. Thank you for your patience.
Mar 23, 2019
Great experience . Pressure free and very responsive to my n
No pressure from the moment we walked into the dealership .From the get go Kevin was responsive to our needs and and walked us effortlessly thru the entire process . Any questions we had after we took delivery were answered promptly and amicably by Kevin and / or Michelle to our satisfaction . It was a great overall experience and we have no reason to believe it will be anything less going forward .
Mar 23, 2019
Rallye Rocks!!!!.... I was introduced to Kevin for a pre-owned vehicle this past month and it was an amazing experience!! Kevin was extremely patient and educated me on all my options and help me to make the right decision. I love my new car THANKS Kevin
Mar 22, 2019
Went to Rallye after dealing with 110 and Rockville Center Lexus. What a difference!! I was introduced to Kevin Lossee and he was a pleasure. Polite, knowledgeable and friendly. Came to an agreement real fast. I couldn’t be happier. Highly recommended.
Mar 20, 2019
Best Car Buying Experience
I've been buying cars from Kevin and Rallye for years and I wouldn't go anywhere else. Kevin's honesty and knowledge make him my first and only call for a car. Looking forward to my next purchase.
Mar 20, 2019
I have always dreaded car shopping and the entire process. This was hands down the. BEST experience ever. Kevin was personable, extremely knowledgeable, patient and answered all of my questions (sometimes more then once lol). The entire process was seamless and very easy and will for sure recommend him to everyone i know who is in the market for a new car
Mar 18, 2019
Wanted to purchase a world class vehicle so I chose to go with Lexus again. Bought a RX 300- 2002 from Rallye and it now has 125K miles which my wife still drives and it is a great vehicle. Still running perfectly. This vehicle was 3 years old and purchased it off a lease. My new RX350 is a 2013 with 27K miles. What a cream puff! Beautiful Kevin Losee was great in every way. Very friendly, helpful and knowledgeable. Will buy from him again in the future and will tell family and friends to call him. He is a great asset to Rallye Lexus. Thank you Kevin Al Meyers Floral Park, NY
Mar 13, 2019
Professional and Personalized
I've been a Rallye Lexus customer for 20+ years of leasing, but my experience with Kevin on a pre-owned purchase this last month has been MORE than exceptional!!!...Kevin's time,energy and peserverance found me the PERFECT car!!!...His communcation, follow-up and knowledge reassured me I was making the right decision!!! .....Thank you Kevin!!! ??
Mar 13, 2019
Went here on a whim not expecting to buy a car. Was introduced to Kevin Losee. He was so impressive and knowledgeable that I ended up leaving with a different car than I drove there in! Everybody I delt with was exceptional! Who leaves a dealership these days smiling? Rallye Lexus customers. That’s who.
Mar 12, 2019
Pre-Owned car purchase
I went to this dealership in December after having a horrible experience at another Lexus dealership in New Jersey. As an owner of several prior Lexus autos, I'm convinced the car sells itself. I was in and out of the dealership after coming to the location in a reasonable amount of time. The salesperson, Kevin, was easy to work with and understood that I was there to purchase if the deal was right or walk away if it wasn't to my liking. He was professional and very forthcoming when i inquired about the price. Overall it was a good experience and I would recommend this dealership (I have already),
Mar 08, 2019
Best experience buying a car
For the fifth time Kevin and the rest of the team at rallye Lexus have gone above and beyond. They knew exactly what I wanted and were able to deliver. My new GS350 was ready and waiting for me before I even arrived at the dealership. All of the paperwork was done and the whole sales process was done in under an hour.
Feb 18, 2019
Top Notch Sales Representative & Finance Manager
I have been looking for a Certified Pre-Owned GS for about 2 months. I have visited several Lexus dealerships, including Rallye to test drive the cars and quote prices. I dealt with many Salesmen but I was not ready to make the deal until I met Kevin Losee. Kevin was the best Salesman I ever dealt with. He was honest about the car, listened to me complain and at the end of the day, I purchased the car. Kevin and Rally Lexus gave me a great price for my certified pre-owned Lexus and for my trade in vehicle. Josh was excellent in explaining all my warranty options. I was hesitate to purchase a warranty but the great honestly, knowledge and expertise of Kevin and Josh. I did go with the tire warranty, It was overall a great experience. I would definitely recommend all my friends and family to go to Lexus Rallye and ask for Kevin. My wife is going to buy her next Lexus from Kevin at the end of the year. Thank you!I
Feb 09, 2019
Third time MORE than a charm!
I don’t know what more I can say other than STELLAR SERVICE ALL THE WAY AROUND!!! This is my third time going through the car buying experience with Rallye and Kevin Lossee has assisted me with every sale. First two were leases but this time I financed to solidify my commitment to them! I have never had a group of people work so hard to make sure I received the utmost in customer service! I left feeling like I was more of a friend than a client! By far the best dealership in Long Island! I’m locked in for a while with my car but I will certainly be back when it’s time to upgrade! HIGHLY RECOMMEND RALLYE LEXUS! And ask for Kevin Lossee! Then Josh Weiss to seal the deal! Josh is THE finance guru!! Dynamic DUO!
Jan 10, 2019
My wife and I were looking for to buy a pre-owned Lexus, so we meet Mr. Kevin, who provided the information, financing, etc. with no pressure at all. We ended up buying the car and We had a great experience. We strongly recommend Him.
Jan 10, 2019
Easygoing salesman with a great result- Kevin Losee
My wife and I first met Kevin 1.5 years ago when we were looking at a used LS to purchase. We did not buy then, but we specifically came back to him to buy another vehicle. He patiently let us drive 2017 ES 350 and GS 350 models and a 2015 LS 460. We bought the LS 460. Kevin is very knowledgeable and very, very low-key. No pressure at all-- just information about the cars, financing, etc. He is great, and strongly recommended.
Jan 08, 2019
Kevin Losee--great experience
We bought two cars from Kevin in the past few months. Both experiences were great. Kevin is professional, efficient and responsive. I would gladly recommend him.
Jan 06, 2019
I recently purchased a Lexus RX 350 from Rallye, and the entire experience (from general review of their inventory - to sales - to financing) was above and beyond what I expected. I have to say that the entire experience was stellar (and I am extremely hard to please). I consider myself an informed consumer - but my sales representative Kevin Losee was able to explain elements of the car that I didn't know. He not only was informative, but was patient (not pushy like other experiences I have had elsewhere). It was like having a conversation with a down-to-earth friend. Our finance representative Chris Maliarakis was easy-going and informative in providing all scenarios for our finance and post-purchase car care options. I have purchased new cars and used cars over the years (this is my third Lexus); but this experience has converted the car-buying process from a stressful endeavor into a pleasurable afternoon. I will absolutely use Rallye for my future needs. Highly Recommended!!! Gena Curtis
Jan 01, 2019
Well run business.
I was in for 35,000 mile service. Very professional and my car was in and out quickly. Stopped by to see Kevin Losee (Kevin sold me my car last year) to say hi as my experience dealing with him was terrific.
Dec 31, 2018
Awesome service from Joanna Service advisor. She kept me promptly of the status of the windshield repair. She also communicated with the sales to to get my license plates installed.
Dec 30, 2018
Best service In Long Island
I cannot say enough about every experience at Rallye being top notch! Everyone is friendly, HONEST sand real! Which you can appreciate at a dealership!
Dec 28, 2018
Nice lady at the front desk greeted me with confidence and made me a coffee! She introduced me to Kevin Losee who was very respectable to me. We sat at his desk and went over their extensive inventory. He discussed my wants and needs and we decided on a Rx350. He went somewhere on the property and got the car and I met him at the front of the showroom. He discussed all the features and I was sold!! I highly recommend Rallye Lexus and especially Kevin. Thank You!!
Dec 18, 2018
Brought my RX in for service. Joanna is so amazing. Only does what is required by the manufacturer and all in a timely fashion. Service waiting area has great continental style breakfast too!! While I was waiting for my car, I strolled into the showroom and had a great chat with my salesman extraordinaire, Kevin Lossee. He always makes my purchasing experience such a pleasure. Thank you Rallye Lexus for being the best at what you do.
Dec 16, 2018
Excellent Used Car Sales team
Kevin and Leo was excellent in our business transaction. They provided me up front pricing. As I took delivery of the vehicle, half way home I noticed a crack on the windshield and took care of it promptly and was scheduled for a service appoint a week after.
Dec 12, 2018
3rd and Not my Final
This is my 3rd purchase from Kevin. As always, he is straight and to the point. He won't waste any of your time which I appreciate. Always a good joke and smile from him. He has given myself and family members outrageous deals on certified cars. Rallye service department is second to none also. What a very happy customer I am!! Thank You Rallye and Kevin.
Dec 09, 2018
Very satified with the sales experience
Kevin, was very knowledgeable with the product and made the buying experience very pain free. With his experience of running a garage for many years surely gave us the confident to question any concerns on purchasing the right car for us. We are very happy with our purchase and sure would recommend him as the to the go to guy on getting your next car. Gowri and Rachitha
Nov 25, 2018
MY 1ST CAR
Got me the car that I wanted, Got it done at a great price, Kevin Losee made my first car buying experience a breeze and stress free. He went above and beyond to help me get my car! I could not have been any more satisfied with the service I received from Kevin and Rallye Lexus.
Oct 27, 2018
I had the pleasure of working with Kevin Losee on a purchase of a preowned 2015 Lexus. He was a pleasure to work with. He was extremely knowledgeable of the model I was interested in and was able to answer all my questions. I would highly recommend this dealership as well as this sales person for all your preowned needs. Best Joe
Oct 27, 2018
Kevin is the Salesperson-in-Chief!
I went to see a pre-owned Camry Hybrid because the reviews on this dealership were very convincing. True: one will experience top notch customer service from the moment one walks in. Kevin is the Salesperson-in-Chief of this place. I personally reached out to him after carefully reading his reviews on this site. It was my second attempt to buy a Toyota Camry Hybrid this dealership had in its inventory. Most importantly, Kevin acted like a true professional - no shenanigans. After speaking to the sales manager, Kevin Losee promptly called me back with the “yes” answer. What was previously a deal the dealership could not entertain, Kevin made it a reality! Also, Chris from Finance did a great job massaging the bank (LFS) to get me a decent rate on a used car. On a side note, congrats to him and his growing family! When visiting Rally Lexus, allow Kevin to work with you and you will be another happy customer!
Oct 18, 2018
Had my first car-buying experience with Kevin Losee. He's very clear and knowledgable, laced with good humor. No pushiness at all, no bs. He has a quick response time via text, which I appreciated.
Oct 02, 2018
Simple and Easy
Wanted a certified car and my Dad found one at this dealership. Although we had looked at other cars, my Dad really liked the sales rep, Kevin Losee. He was insightful and not pushy at all! The experience was pleasant and I am very happy with my car😊
Sep 21, 2018
The best dealership
I have bought and serviced my second car from Rallye Lexus since 2015. They are a tremendously great dealership to deal business with. Their service are exceptional and dealing with Mr. Kevin Losee is phenomenal. Mr. Losee is great with my kids so much so that my children call him Uncle Losee. Mr Losee isnt your typical pushy around the mill Car Salesman who wants to earn every cent from you. He genuinely cares to see what you are looking for in a car and how much you are willing to spend. Give you a heads up, he is very mellow, maybe too mellow.... but that is why my wife and I go to him.
Sep 18, 2018
My wife and I cannot be any more impressed with our experience at Rallye Lexus . This is our second time dealing with Kevin Losee in the pre-owned department. He’s extremely funny and doesn’t beat around the bush. He really tells it like it is. He is very knowledgeable in the automotive business being he owned a foreign car repair shop his whole life. We felt very comfortable sitting with him. I highly recommend him and Rallye for getting an awesome deal on a certified car. Chris in finance department is very honest man that helped everything go so smoothly. Thank You Kevin.
Aug 17, 2018
We just purchased a RX 350 and were pleased with the excellent service we received. The staff was knowledgeable and very helpful. We have recommended this dealer to others.
Jul 30, 2018
Kevin Losse, Highly Recommeded Salesperson
Last month, I purchased a pre-owned car from Rallye Lexus in Glen Cove, NY. My salesperson was Kevin Losee. For someone who has only purchased new cars over the years, I was anxious about the prospects of buying a pre-owned car. As a result, I had many questions. Kevin patiently answered my questions and when he didn’t know the answer, he went out of his way to get the answer. Kevin also exhibited a good sense of humor that made me feel comfortable when asking questions that probably are/would be considered silly. In addition, Kevin demonstrated an ability to understand my interests, my circumstances and to treat me with respect. As a woman and a senior, the latter is/was critical in my decision to purchase a car from Rallye Lexus. Finally, I was impressed with Kevin’s demeanor, professionalism and his knowledge of cars and would and have highly recommended him to friends and associates alike. A happy camper/customer, Lynda Welch
Jul 29, 2018
Great Customer Experience!!!
I recieved the best customer service from the moment I arrived at Glencove Rallye Lexus until the purchase of my new certified Lexus. My Salesman Kevin Losee was the best! He made the whole process so easy for me. Kevin explained all the features of the Nx model and answered all my questions. This was the most comfortable and enjoyable car buying experience I've ever had.
Jul 26, 2018
Leasing new Lexus ES 350
The overall experience was very good. Everyone were very knowledgeable specially Kevin and helped us lot with the whole process. we will recommend Rally Lexus to our family and friends.
Jul 23, 2018
Highly recommend Kevin Losee & Rallye Lexus!
We purchased a certified low mileage Lexus LS 460 AWD from Kevin Losee/Rallye Lexus after a nationwide search. It was exactly as they said and pictures were very accurate. We live in Oklahoma and purchased on a Tuesday night, flew up and met Kevin on Thursday morning. They had the car ready and after doing paperwork and having a very pleasant purchasing experience, we left very happy. Very pleasant dealership and highly recommend! Kevin was great! Apparently, Kevin even came in on his day off to meet us and finish the paperwork. We had previously just returned from Kansas City Lexus dealership after a disappointment when the car we were suppose to purchase had a smell like it was covering up smoke.
Jul 11, 2018
Bought my first CPO car
I just drove home with a 2015 CPO RX 350. Wasn't 100% sure what to expect as this was my first used car purchase. Kevin Losee was the perfect salesman to walk me through this purchase....he is extremely knowledgeable about the vehicles, has a great sense of humor and spent a great deal of time helping me to understand the benefits of buying a CPO Lexus. I never felt pressured to make a decision which helped me to get the information I needed. I would highly recommend Kevin and Rallye Lexus to all friends and family. I am 2 for 2 when it comes to working with the Rallye family....100% satisfied again.
Jul 09, 2018
Rallye Lexus makes service easy
Raylle Service = Attentive - I was greeted by name upon entering the service area; Honest - I needed the car back at 11:30am and I was pulling out at 11:29am. Courteous - Pam explained the entire process to me and was genuinely concerned about servicing my car. Clean - my car was returned cleaned and washed.
Jul 05, 2018
I just purchased a pre-owned IS 300 2016 from this dealer. I was very happy with my experience as a whole. I tend to get a bit anxious/nervous about buying a car, but everything went so smoothly and it was just easy. I would like to particularly like to mention Kevin Losee, who was my salesman. He was very knowledgeable and a no pressure kind of guy. Michelle Gonzalez in finance was terrific as well! I would highly recommend this dealer to others. You get top notch treatment!!!
Jun 29, 2018
First class service. Knowledge and expertise outstanding!
Sales representative Kevin Losee & Chris, Finance Manager, were terrific and made our buying experience smooth and easy throughout. Both spent the time to answer all our questions to our complete satisfaction and to guide us through the buying process. We had leased vehicles for the past 30+ years and our initial concerns relating to purchasing a vehicle were completely dealt with by these gentlemen. We wholeheartedly would recommend Kevin when purchasing or leasing a Lexus. The selection of Chris to handle the financing, etc., was outstanding and both are a credit to the entire Lexus operation. This was the best experience and outcome in working with a car dealership we ever experienced. You can't get any better auto professionals to work with.
Jun 21, 2018
From the minute I walked into Rallye Lexus, I knew things were going to be different than the "other" Lexus dealers. Friendly greeting by the receptionist. I was introduced to Kevin Losee. His knowledge of the Lexus product was outstanding. He is a pretty funny guy. He explained the differences between the 2015 RX and the 2016 and up model. I opted for a low mileage 2017 RX350 due to the added safety features. The whole process was effortless. Kudos to Kevin and the whole Rallye staff for making this the BEST buying experience I've ever encountered.
Jun 15, 2018
I don't believe you stand behind your used cars enough.
First thing I realized soon after I purchased the car was that I needed an alignment at a cost of $199.I had it done at my local gas station for much less.When I went for an oil change at the dealership they informed me I needed new tires. I was told at this time that tires are not part of the inspection by Lexus.Again I had four tires installed at my gas station for much less money.The best thing about the tires was that I really didn't need the new tires for another 5000 miles.Buying a car at this dealership was very disappointing so much so that I told three of mu friend not to buy a car at this dealership.
Jun 15, 2018
I came to Rallye looking for a used car. I was introduced to Kevin Losee. He is insanely knowledgeable of the vehicles. He’s funny and very to the point which I appreciated. No run around like other dealers I’ve been to. Made a great deal and the delivery went so smooth. Delivery guy, I think his name was Alex was very informative. Chris in finance department is awesome too. I highly recommend Rallye Lexus and especially Kevin.
Jun 12, 2018
I worked with Kevin on my Certified Pre Owned Rx350 and had a wonderful experience. He spent time showing me the vehicle before and after buying. There was no pressure just great information and education about the car. I would highly recommend working with Kevin on a purchase
May 29, 2018
Smooth as Silk!
This is how a car purchase is supposed to be! No nonsense, straightforward, and no hidden fees. Here is the deal and this is what we can do. All in a timely manner. Respect.
May 09, 2018
bought pre owned vehicle
I would recommend this dealer and Kevin Losee was very helpful.Transaction was painless as far as buying a car and everything went very smoothly.
May 04, 2018
All expectations were met
Mike was very helpful. I spoke with Kevin regarding a possible trade up and he was very helpful. Will come back when we are ready to trade up
Apr 30, 2018
awesome customer service!
Rallye has exceeded my expectations. I highly recommend this dealership if you want the best! Everyone is helpful and courteous. Kevin Losee is absolutely wonderful!
Apr 28, 2018
I had the best experience from the first phone call through pick up of the car. Kevin Losee was extremely professional, patient and responsive. The easiest and most stress free car buying experience I have ever had. (Not to mention the fact that I got a great deal!!)
Apr 11, 2018
Best car buying experience I’ve ever had
Kevin Losee is a professional in every sense of the word. He spent hours with us, test driving cars, comparing prices and vehicles. He has a great sense of humor and is patient, he listens to your needs and goes above and beyond to deliver. I’ve been buying luxury vehicles for quite some time and I’ve never walked away feeling as good as I did after working a deal with him. Never did he pressure us to buy a car, he let the product speak for itself. He did work very hard to make a deal happen though, I am a difficult customer who buys cars in cash, I will haggle and I’m particular about the vehicles I purchase. He bent over backward to address our needs and in the end offered some deal sweeteners. Upon delivery of the vehicle, he was with us every step of the way, even when I misplaced the title of the car I was trading in, he figured out a solution on the spot, cool calm and collected. He always keeps his composure. Rallye should be honored to have him on their team. Also, Leo who is a sales manager, was respectful and entertained my offers no matter how outrageous they were at times :). And Josh, who is their finance officer, offered some interesting add on’s. Even though we didn’t buy the add ons, he was professional, courteous and precise. Kevin had a tech guru show us how to operate every square inch of the car which was fully loaded with tech goodies. They took their time to explain everything and thus ensured we had a pleasant experience. I will 100% buy a car from Kevin and his associates again, Rallye Lexus is the best car dealership I’ve ever worked with. I can honestly say that I had a good time working with them. When you buy with Kevin, you’re gonna get the red carpet experience and you’ll drive away happy.
Apr 07, 2018
Lexus GSF purchase from Maryland
I found a Lexus GSF offered by Rallye Lexus advertised on Autotrader.com. I contacted the dealership to inquire on its availability and Lauren Hu quickly responded to me. I made a cash offer for the car and within a couple of hours I was contacted by Kevin Losee that they had accepted my offer. The next day Josh Weiss called and we went over some of the purchase details. I drove to the dealership from Maryland early the next morning. I arrived at 11am met with Kevin, signed a few documents, went over a few things with the car and within an hour I had my new car and was on my way home. The team at Rallye made my car purchase pain free and I highly recommend them. I drove a total of 10 hrs to purchase a car that I hadn't see in person, they made it a comfortable experience and I will be happy to make the drive again to purchase my next Lexus from Rallye. Thanks again Kevin, Josh, and Lauren for making my purchasing experience pleasant and easy.
Mar 31, 2018
Great dealership, friendly staff and they will work hard to earn your business. I highly recommend this dealership to anyone who is looking to purchase or service a vehicle.
Feb 19, 2018
Finally a great Car Buying experiance!
Rallye was the 2nd dealership I visited in my search for my new car. Once I entered and started working w/ Kevin I knew this was where I wanted to be. As a woman you sometimes worry about someone getting over on you at dealerships but that was not the case here. I felt more like family and had nothing but good vibes through the entire process. Kevin Losse helped me find just what I was looking for, and at a very fair price with a great warranty. Kevin was professional, friendly and genuine. Not once did i feel pressured or put off by anything at Rallye. I would recommend Kevin to anyone who is interested in buying a Lexus. From the minute I walked in, to after I purchased my car everything was smooth, easy and upfront. Kevin helped me with everything, even registering my car in another state where i live, to giving me tips about my previous car. Both my father and I liked him very much and Im so happy I bought my first lexus from him. I am in love with my RC!
Feb 05, 2018
Our experience with the dealership from start to finish was flawless. Kevin Losee was very knowledgeable of the product and the purchasing process thus a real pleasure to work with.
Jan 30, 2018
You feel important & appreciated.
Went to Rally Lexus to see Certified Pre-Owned RX 350, however, it was not turned in by leasee yet. Was called back, as promised, as soon as it came into the dealership. Kevin went above & beyond in order to facilitate taking in my trade-in, driving me to my house to pick-up the title (as I did not have it with me) in order to complete the paperwork/loan/ins., and prepping the vehicle-which I drove home that same day. Truly appreciate his time & effort to complete this deal. Answered all my questions. Made sure that I understood everything. Wonderful experience.
Jan 04, 2018
Genuine and straightforward transaction!
If you are looking for a honest and straightforward person then you NEED to see Kevin. I am in sales myself and I cannot emphasize enough how smooth everything went. My wife and I did not feel pressured into anything. The numbers were straightforward and we knew everything upfront. We were just looking for a car and we fell in love with a GX 460. We ended up buying the GX as soon as everything worked out. Kevin is very knowledgeable and is passionate about what he is doing. It is clearly displayed in his customer interaction and he answered all our questions. The person you NEED to see is Kevin.
Dec 31, 2017
Rallye Lexus is simply the BEST!
Everyone was genuinely pleased to see me. Kevin Losee is everything you want in a sales representative. Honest, fair, knowledgeable and totally in your corner.
Dec 09, 2017
Kevin Losee at Lexus was a consummate professional. We have now gotten two cars from him and couldn’t be happier. Josh Weiss in financing was extremely helpful and Pam in the service dept always provides a smooth easy experience. We recommend this dealership!
Nov 30, 2017
Can't get better than Kevin ...
Kevin made our used car purchase a walk in the park. He was very personable and easy to talk to in regards to my 'ok, I have another question to ask you ....". Kevin was very patient and never once pushy. Right before going to Rallye Lexus, I had the misfortune of going to the Lexus of Brooklyn dealership that left a really bad taste in my mouth. Kevin assured me that my experience at Rallye wouldn't be like Lexus of Brooklyn and he was right, my experience was the complete opposite. I would recommend Kevin any day and every day!!
Nov 22, 2017
It was an pleasant experience.
Kevin losee was professional and courteous. Returned our phone calls in a timely manner and answered all our questions. We never feel pressured to purchase.
Nov 20, 2017
I've been a customer at Rallye Lexus for almost seven years, servicing my RX vehicle there that I originally bought at Lexus of Rockville Centre, when we were on the south shore. The service department at Rallye has been generally excellent, with only a few minor bumps in the road here and there. Pamela Palasciano, assistant service manager, earns particularly high marks from me for her friendly, professional manner. Recently leased a new 2017 LX 570 from Rallye's sales department, working with an old pro in the business, Mr. Kevin Losee. Kevin went above and beyond to work with us to reach an extremely reasonable deal. He was classy, super-professional, and extremely personable, treating us like family. He did so many somersaults bending over backwards for us at so many different junctions, that he wound up ultimately spraining his ankle and now walks with a limp (just kidding....he actually sprained it chasing a dog outside the dealership....don't ask...). Big shout out, also, to Finanace Manager, Chris Maliarakis, as well as Sales Manager, John Capozzi, who were both indispensable in assisting us throughout the process. Joe, the "tech guy", was awesome....extremely patient and knowledgeable about all the complicated inner workings of the LX. This dealership has earned my highest recommendation. There's simply no place like it.
Oct 05, 2017
Great experience, made a stressful situation easy
I went to all the Lexus dealerships in the area to get my quotes and saved Rallye for last because of logistics reasons. I'm glad I did it because not only were they extremely competitive on price, their staff was amongst the best and friendliest around. I worked with Kevin on a CPO RX350 and he treated me with patience, professionalism, and respect. He was knowledgable about the product he was selling and knew the ins-and-outs of the vehicle I ended up with, his years of expertise in the car industry really showed. I highly recommend Rallye and especially Kevin, he will be getting mine and my friends business for years to come!
Aug 12, 2017
Michelle gets it DONE!
Michelle was absolutely amazing and most importantly she was genuinely professional. Words cannot express my gratitude. Michelle, I thank you for your time and effort in making it happen for me!
Aug 12, 2017
Rallye Staff are Simply Amazing!
There's no place I'd rather go even if my car doesn't need an oil change! Staff are so AMAZING! Every time I went to Rallye Glen Cove, everyone treated me like the QUEEN that I AM! I honestly can not say enough about Joanna, Pam, Michael, Mike and Paul! I always tell them when I am there, (this is my 4th) I must always drive a Lexus because where else can I go and get treated with so much RESPECT!
Aug 07, 2017
It just made sense
I purchased from Rallye 8 years ago, but I wanted to see what else was out there. After disappointment with another nameless Lexus dealership I returned to Rallye with a straight forward, honest respectable person that listened to my wants. Kevin did not force anything on me and he was very upfront about everything. I would recommend Rallye because the dealers work with you, Michelle in financing was super great and honest as well as very informative. The delivery was exceptional as well. The floor was extremely clean and tidy. I've visited other Lexus for service maintenance and honestly Rallye surpasses the others on all areas, from customer service to the refreshments!
Jul 17, 2017
I highly recommend this dealership, from sales to service. Kevin made it easy for me to make a smart decision on my second Lexus NX. Kevin tells it like it is and provided good advice, immediate responses when contacted and overall excellent service. I highly recommend this dealership and Kevin Losee! Louise Smith
Jul 17, 2017
Buying RX 350
Kevin was extremely helpful, attentive and professional. Kevin provided excellent customer service. Buying a car was easy no hassle! I would definitely tell everybody to buy or lease the car with Kevin at Rallye Lexus!
Jul 15, 2017
Luxury done right
Kevin was extremely knowledgeable, professional and overall pleasant to work with. He provided a high level of attention and communication throughout my entire car purchase. He is a man of his word!!
Jun 21, 2017
This was my first experience buying a car and it was nothing short of exceptional. Kevin was courteous, professional, and insightful. He guided me throughout the entire process and put me in the car that I've always dreamnt of. I'd highly recommend Rallye and Kevin to anyone.
Jun 08, 2017
Outstanding experience, again!
It is a pleasure to go to Rallye Lexus. The service is outstanding and our sales person is the best! We will always work with Kevin Losee.
May 01, 2017
We were treated very courteously, and respectfully by sales representative Kevin Losee. HE was professional, and knowledgeable about their product. I would definitely purchase automobles in the future from this dealership,
Apr 07, 2017
Another great experience with Rallye Lexus! My salesman Kevin Losee is awesome! He's patient and does a great job. I would not go anywhere else.
Mar 07, 2017
This was our second time working with Kevin. He made the whole experience very enjoyable. Each time we went there he always took his time working with us and was very knowledgeable about everything. We also loved Joseph Panetta our delivery specialist, he was great at explaining all the functions that come with our new car. We will definitely be back!!!
Mar 07, 2017
If you are looking for exceptional customer service, then look no further. I am here to tell you that my experience at Rallye Lexus was an awesome one. I was met by the sale representative Kevin Losee and he was a pleasure. He answered all the questions that I asked of him and was patient with me as well. The overall experience was great and I would recommend anyone to go there. I can’t talk about the customer service enough because Kevin was not only knowledgeable about the mechanics of car buying, but he was able to assist me and I stayed within my budget. I would definitely return in the near future and would highly recommend Kevin and the team at Rallye Lexus for that professional buying experience. Thanks Again!!
Feb 15, 2017
My experience with Kevin Losee at Rallye Lexus surpassed any customer service I have ever received. Kevin spent months searching for the only car I wanted and was very successful in fulfilling my "dream car". His patience ,knowledge and tenacity was exceptional. He was always professional and encouraging about finding the car I wanted. I just drove my white NX200 home and I am a very happy woman!!!!!!!!
Jan 18, 2017
My experience at Rallye Lexus was outstanding. Salesman Kevin Losee was friendly funny and to the point. He explained all my options within my budget. I highly recommend Kevin and the full team at Rallye.
Jan 15, 2017
I leased my first Lexus and couldn't more pleased. My sales associate Kevin Losee was very knowledgable and showed a genuine interest in helping me choose the right car for my needs. He was exceedingly pleasant and the process was seamless. I would give the highest recommendation to both Rallye and Kevin.
Jan 01, 2017
Honesty, professionalism, and follow through on commitment.
Kevin was extremely knowledgeable about the car and all its features. He was very upfront about the cost and value of the car. There was high level of professional during the purchase negotiation. I was on a tight timeline and Kevin pulled it off within my constraints while maintaining a pleasant demeanor at all times. To add, this was a surprise Christmas gift and Kevin was instrumental in my ability to pull of the Christmas day surprise, bow and all.
Nov 23, 2016
A awsome and wonderful day.
Kevin Losee and i met 3years ago while i was in the process of finding a car and was not having any headway with getting in a car, that moment i walk in Rallye lexus and saw Kev something inside told me he will make this moment comes through; i am now on to my second Pre-Owned thanks to kev he his the best at what he does. Thanks Mr Losee
Nov 15, 2016
Worth the drive!
I drove from Detroit to Glen Cove to buy my car from Kevin Lossee - it was worth every mile! I found my car on the internet, called Kevin, and made the deal. Too bad I lost my paperwork on the drive home. But Kevin came through with another set and I am finally titled in Michigan! Best used car dealer I ever worked with - and funny too!
Sep 30, 2016
I love the Lexus experience! The car drives like a dream. I have always owned my own Lexus and have come from a family that has owned, but this is my first experience leasing a car. I dealt with Kevin Losee and he was very patient with me and honest and upfront about the cost of the car and explained about the benefits for my needs and why leasing would benefit me. I think its important for a dealership to explain to customers upfront what the expenses are and he did. The manager at this dealership was also very helpful and I find the staff very friendly and accommodating. I like the idea when you go in for service with your car that they have work areas so you don't waste anytime. Joanna Oates is very accommodating in the service department. I love the freshly baked cookies they have during the week when you have your car serviced! Its a nice treat.
Sep 17, 2016
Fantastic salesman. Third time I have bought a car here.
I have done business with this dealership for over 10 years and I always return because they treat me like royalty. Kevin Losee is an outstanding rep.
Sep 14, 2016
Went to Rallye Lexus after visiting another Lexus dealer I wasn't happy with (Farmingdale 110). At Rallye, they couldn't have been nicer. From the time my wife and I walked up to the front desk until the time we drove away with our new car, all employees we met were professional, non-aggressive, and came across with a high degree of honesty. It truly was a pleasant experience. Our Sales Representative, Kevin Losse made us feel so comfortable, answered all our questions, and honestly made us feel like we were buying our car from a relative. Our Delivery Specialist - Louis Checo - also couldn't have been nicer, explaining all the tech additions on the car, and answering all our questions. I would definitely return to Rallye for my next car, and have no problem recommending them to others.
Sep 01, 2016
Completely satisfied experience
I am a return customer, and my current experience absolutely reinforced my belief that Rallye was the way to go again. Pleasant and courteous employees all around. Customer service and satisfaction is embraced by all. It is clear to see that they are genuine components in the dealership's belief system. Kevin Losee was my sales rep. He was knowledgeable, honest, professional and entertaining. I felt completely at ease with the process. I would and will recommend Kevin and your dealership, and I would do so with great pleasure. Thanks again!
Aug 18, 2016
Amazing professional staff go rally Lexus
Had the pleasure of purchasing a car at rally Lexus in Glen Cove dealt with the sales person Kevin Losee what a wonderful fantastic pleasurable experience it was thank you for always helping me kevin. By the way this is my fourth Lexus from Ralley !!! Thank you Kevin and thank you rally for having such a wonderful staff. 💛SARRO FAMILY
Aug 16, 2016
A Team with Integrity at Rallye Lexus
I have bought many cars from Rallye Lexus for more than two decades and have always been impressed with the integrity and level of concern for customer satisfaction from John Tetta, the General Manager, and Kevin Losee, my salesman for many purchases. Kevin and John have guided me and always shown the highest levels of professionalism and consideration one could ever desire. Since moving to Westchester almost a decade ago, where there are numerous other Lexus dealerships in the area, I have always returned to Rallye for my auto purchases, a dealership where I have enjoyed caring, honest individuals who have made my purchases smooth and efficient in every way. I feel lucky to be able to rely on this team who go out of their way to ensure that I have the best car at the best price. Many thanks!!
Aug 12, 2016
Excellence is just the start
Just when you thought that there was no such concept as a step up from excellence, you meet the Dream Team at Rallye Lexus in Glen Cove, NY. It starts with one of the most informed, intelligent, and truly delightful salesperson in Kevin Losee. He makes purchasing a car "fun"! He is a brilliant conversationalist with tons of car facts as his disposal and shares all information with patience, humor, and good spirit. You leave well-informed and confident that you have made the right decision in trusting Kevin. Again just when you think there is no such step-up from excellence, you meet Mike Reidy of the Service Department. What a kind gentleman who is dedicated to making the consumer/client at Rallye have a comfortable experience with service; we all know that at other dealerships, this could very well be a nightmare. We guarantee NOT with Mike and Rallye. Our review would not be complete if we were not to mention John Tetta, the General Manager. His quiet leadership is central to what makes the experience at Rallye so complete. Again, the customer/client's needs and wishes are paramount to John and he makes certain that all leave not only satisfied but truly happy with what has transpired at Rallye. Respectfully submitted, Terry and Ted (repeat customers of Rallye and Kevin for many, many years)
Jul 11, 2016
great customer service
I requested information via email ,and with in minutes got a reply from lauren , who kept in contact ,making a few suggestion ,base on my request ,finally i called and and made an appointment ,on my arrival to dealer ship a few days later ,i meet with Kevin Losee , who is very knowledgeable sales rep. who made my decision to make this purchase very easy ,Also mike , i call him the closer was remarkable , assisted with providing great advice in purchasing additional warranty ,this was the best car buying experience i had , would surely do business at this dealer ship again.
Jun 10, 2016
They did not skip 1 beat.
Everyone I came across at this dealership was friendly and professional. They far exceeded my expectations. Kevin was a pleasure. He was knowledgeable, easy to get ahold of, no high pressure tactics, and funny. Looking forward to my free car washes and visits with the staff.
May 04, 2016
Kevin Losee made my experience of purchasing a used car a pleasure.Never felt any pressure during the whole process, Would recommend to my family and friends .
May 03, 2016
Kevin Losee is the man to see!
Kevin contacted me to help me in the search for my new vehicle, he was super helpful, informative, honest and actually had my best interest at heart. He found just the right car, and has gone above and beyond anyone I have ever dealt with to make me happy! You should go to Rallye and ask for Kevin, he will do the right thing for you, as he certainly did for me! PS: Everyone at Rallye has been amazing, this place is definitely outstanding in everything they do ;)
Apr 03, 2016
Great experience! Finally a dealer who listened to all my inquiries. Kevin's experience and knowledge of cars allowed me to make a decision to go with a Lexus. He's a gem to Rallye Lexus of Glen Cove, NY. McKenzie
Apr 01, 2016
The Best Ever!
My experience at Rallye Lexus was superb! Sales Associate Kevin Losee went above and beyond to get me my dream car! I can't wait to continue my vehicle buying, and leasing with Kevin at Rallye Lexus!!!
Mar 13, 2016
Rallye is the first and only dealer that I went to shop for my first Lexus, and I ended up leasing the first car that I tested driving, all because of Kevin Losee. Kevin is very knowledgable, patient and efficient. I went Friday, and drove my car home Saturday morning. All staffs in Rallye are extremely friendly and professional. Great buying experience.
Mar 12, 2016
Personalized attention and more
Just picked up my 3rd Lexus from Rallye and its all because of Kevin Losee. My first experience with Kevin was back in 2012 and then again last year when my wife got her vehicle from Kevin. This experience was by far a testament to the great personalized attention Kevin has given me as a customer. Last year I had mentioned that I liked the black on black version of my vehicle. A couple of days ago Kevin reached out to me and let me know that Rallye had just received a black on black fully loaded GS and he wanted me to take a look at it. I wasn't really in the market but it was worth a look. Kevin took the time to get an estimate on my trade in and by the time I arrived the car was waiting, the estimate was in and all I had to do was say I wanted it. A couple of hours later I was driving away with my new car. I loved my old car but this one topped it in every category. Thanks to Kevin remembering I had expressed an interest I now have an amazing new car.
Mar 12, 2016
Employee dealt with
Kevin Loosee was excellent while helping me choose my first Lexus. The experience was super informative but not boring at all. It was ready for pick up as promised. I have been driving it all day, and all I can say is I have a huge smile on my face while driving it. This car has everything that Kevin promised it would have. I am super happy and will recommend anybody that wants to buy a car to buy with Kevin Loosee. Thanks Kevin!
Mar 10, 2016
Kevin Losee made my first Rallye experience a dream.
My entire experience at Rallye Lexus by far exceeded my expectations. I always hate car shopping because I feel that often the salesmen take advantage of the customer but this was not the case when working with Kevin. Upon meeting him, I felt at ease right from the beginning. I trusted that he had my best interest at heart and valued his opinion on finding the perfect used car for me. I could not be happier with my IS 250! It is definitely the best car I have ever leased/ driven. Kevin Losee was the epitome of a great salesman, listening to my every concern, and making sure I felt comfortable with the decision I was making, never once acting too pushy or aggressive, character traits I absolutely hate when dealing with sales people. I will definitely tell friends and family to go visit Rallye Lexus and specifically ask for Kevin.
Mar 05, 2016
Kevin was a big help, dealership was trustworthy and good to work with and reasonable. Loved working with Kevin, has a no-nonsense bottom line pricing approach. Overall Wonderful experience. Happy customers.
Feb 01, 2016
My Latest Lexus Purchase Experience
Rallye Lexus has done it again, or should I say their top-notch Sales Rep Kevin Losee! I am generally not a car person, but when I find what I want, I want it. Not a car “like it”, or similar to, but the exact vehicle. Kevin listened and obliged immediately. I walked away with my second Lexus purchase and with the exact vehicle I wanted. I am BIG on customer service, not once did I feel “pressured” or “taken for a ride” by him or any of the other associates I met with. Kevin stayed in contact with me from the time he told me the car I wanted would be available, until he put my keychain on my new set of keys, and switched out my plates. I knew again I made the right decision to stay! The entire experience was absolutely flawless. Time is something I really do not have a lot of, especially on a very busy Saturday afternoon (not to mention I wasn’t feeling very well), and Kevin and his team were very respectful of that. I didn’t sit in any office for hours- I literally came in, deal was done, came back the next day and drove off. ALL vehicle purchases should be that way. I also need to share that I live on the South Shore of Long Island and there are two other Lexus Dealerships much closer to me than Rallye – which is located on the North Shore. I say that because this goes to show the level of professionalism and courtesy given not just to me but all of their customers and I would rather give my business here than with anyone else. I have gone to both of the other two dealerships and they do not compare to the “kid glove” experience received at Rallye. All of my recommendations for vehicle purchases always end up with me saying “you should go to Rallye Lexus!” Thanks again Rallye Lexus Family! Belinda Hill Proud Lexus Owner ?
Jan 21, 2016
Low pressure sale.
Knowledgeable salespeople and nice staff. Show room was immaculate. Pleasant buying experience. Explored several options with me. Patient and explained many details. Laid out several possible scenarios and helped me come to the conclusion that was right for me.
Dec 15, 2015
From the moment I was ready to buy a car Kevin Losee at Rallye Lexus was there with me helping to make it as painless and smooth as possible. He helped me get into a beautiful 2013 RX 350. Even after I drove down from CT to get the car, they had said they couldn't put the deal through on a Sunday. Kevin made it happen. I drove home in my new car and couldn't be happier with my purchase. He was amazing!!! Thank you so much to Kevin and Rallye Lexus for their excellent service!!!
Dec 13, 2015
Purchase of Previoused Owened LX350 Lexus
We came into Rallye Lexus and met Kevin Losee, who helped us with a car we had seen on Cars.com. He prompted located the vehcile and was very knowledgeable as to it's disposition. The following day we came in to do the official purchase of the vehicle and Kevin did everything he possilbly could to see that we were more than satisfied with our purchase. Throughtout the day while we waiting for the preparation of our Lexus, he remained availabe and assured us that all of our expectations woud be met, and they were. Prior to leaving, he remained with us to assure that we understood the total functionality of the technologies of our new car. We highly recommend both Rallye Lexus and Kevin Losee to anyone looking for a purchase of a Lexus. Leo Cruz was additionally very helpful in seeing that all of our concerns were met!
Dec 01, 2015
Used car purchase from out-of-state
I purchased a pre-owned 2008 GX470 from out-of-state. This was my first time purchasing from out-of-state and Kevin Losee and his team made this easy and seamless. Kevin provided support even after the purchase and took care of any questions/concerns I had. Dealership: Clean and professional Salesman: Great personality and not too aggressive. He made the process fun and enjoyable.
Nov 13, 2015
Kevin Losee and Lexus a winning team
Kevin Losee put me in a 2013 gs 350 and it was the best car purchase experience ever for me. Kevin was knowledgeable and extremely personable and as an attorney I will recommend Kevin and Rallye Lexus to all my family, friends and clients. The experience was so exceptional and almost did not want to drive away. But once I did, I didn't want to get out of the car. Andrew and the entire team are excellent, and Kevin made the experience fantastic. Kudos!
Nov 05, 2015
A Great Experience
This is the second Lexus that we've purchased within 14 months at this dealership and from this salesman. He's our guy! From start to finish both have been great experiences. Not only is Kevin Losee very knowledgable about the cars he sells, but he is pleasant and easy going. We never felt pressured. He explained the numbers for us in such a way (on the second car) that we could easily see where leasing was the right choice for us. When we purchased the first car from him last year (my LS460), he warned me that I was going to fall in love with it, and he was absolutely correct. We would never drive any other make of car but a Lexus, and Kevin would always be the salesman we would go to first.
Oct 31, 2015
From the moment I met Kevin Losee, I knew we just clicked. He is a witty salesman without all the bull#%*@. He explained leasing vs purchase. I had no idea a preowned could be leased. Very thorough sales experience. I highly recommend Rallye Lexus and Kevin. Thank you for a first class experience. JCjr
Oct 30, 2015
We felt relaxed and comfortable talking discussing our purchase with Kevin Losee. He was able to help us without having us feel rushed. He also didn't waste anytime and processed everything quick! Thank you so much for an excellent experience!
Oct 30, 2015
Very positive experience leasing a pre-owned Lexus.
I contacted Rallye Lexus about leasing a pre-owned car. The customer service over the phone was excellent. Upon arriving at the showroom, we met with Kevin Losee who showed us two great choices. Kevin was very knowledable and there was no high pressure from him. He explained all the options to us. There were some outside complications (not related to the car or dealer) when we came to pick up the car and he was very patient and understanding. He explained everything carefully. It was truly a pleasure to deal with Kevin. I would highly recommend him.
Oct 26, 2015
Relaxed and no pressure
My wife and I are from Virginia and found the car she had been looking for at Rallye. Not knowing of Rallye Lexus but since my wife grew up in the area we thought it was worth the trip to go and test drive the car. We were very happy we did. The car was in great shape and was everything we were looking for. Kevin Losee and Leo were very professional and easy to work with. No pressure. After the purchase it was nice to see they had someone to show my wife the new electronics of the car. It was a long drive home but again worth the trip as everyone at Rallye Lexus made us feel comfortable and relaxed during and after our purchase. I would highly recommend Rallye Lexus and Kevin Losse to anyone looking for another vehicle to buy or lease. Don and Diane Plant Virginia
Sep 25, 2015
Great service and help
My salesman Kevin Losee was very helpful and gave me advice and options as to what I could do, which is why I ultimately bought my 2015 is 250 ! Friendly and knowledgeable dealership by all.
Aug 16, 2015
Worth the drive
Our Salesman, Kevin, was polite and professional from the first meeting until our car's delivery. Rallye had one of the few Claret Mica cars available in the area, so we drove in to give my wife a view of the color on a car. Kevin was very detailed in pointing out the options on the car even before the test drive.
Aug 04, 2015
Still waiting for return of our $200 deposit.
We left a check for a $200 deposit on a used RX350, At Rallye Lexus on July 20th, 2015, but promptly cancelled the deal almost the next day. I was told at that time that my deposit would be fully refundable. I've requested the deposit money numerous times, but all I've gotten are very flimsy excuses and the runaround. I even have a copy of the cancelled check that they deposited, which they claim was never cleared!!!! This is not the way to treat the public. I will be forced to take them to small claims court, because they've given me no other choice. I'll let you all know how it turns out.
Jul 24, 2015
very relaxing experience with Kevin Losee. He wa great.
I worked into Rallye just shopping around for a RX350. This was my third dealership that I visited in the last week. It was by far the BEST! The people were friendly and helpful. When I sat down with Kevin I felt no pressure at all. He took his time with me and answered all my questions. I plan on bringing my friend in to see Kevin. She wants to upgrade her 2007 Lexus RX. Thank you Kevin for all your help. I am very Happy!
Jul 07, 2015
VERY PLEASANT EXPERIENCE
We were treated very well by Kevin Losee and leased 2 cars within a month. Feel like we got a good deal after researching and would come back to dealer and recommend to friends. This is our first Lexus and probably not our last!
Jun 14, 2015
Coolest dealer ever
Kevin is great listened to us and got us want we wanted and needed the guys the best also calls to make sure we are still happy
Jun 13, 2015
Off the charts!!
Excellent knowledgeable salesmanship. Patient, not pushy. He knew what we were looking for an how particular we were. It was an incredible sales experience that We will share with family and friends.
Jun 13, 2015
Typical excellent service.
Very well organized and efficient service department. I felt confident that I was getting the best service possible. From yard supervisor Karl Hernandez to the salesperson, Kevin Losee and the service rep Mike Reidy, I received excellent attention to my concerns.
Jun 02, 2015
Kevin is an excellent sales person. Very easy to work with. Overall, a very friendly staff. No glitches!! Went in on Friday to look at a 2012 Honda Accord SE. Out on Tuesday with MY Honda Accord.
May 30, 2015
Best sales person
If anyone wants a lexus, please stop by at rallye lexus and talk to Kevin Losee. No push, he will deliver what is right for you. He saved my time and instead of buying Es300 I bought GS350 for lower price. Good luck!!
May 12, 2015
This was my first long distance vehicle purchase. The process was smooth. My contact, Kevin Losee, was very helpful and kept me informed throughout the process. The vehicle was shipped a long distance, and it was delivered in a timely fashion. Overall, a great experience.
Apr 27, 2015
They make the process very easy and very reliable, excellent service, team is great and I love sealin with the staff and they make you feel like part of the family
Apr 15, 2015
The way a car dealer should be
Just bought my third car from Rallye and couldn't be more pleased. I am always welcomed and and treated well. Over the seven years I've been coming to Rallye, there have been a couple of minor issues but they always make things right to my satisfaction. With all the choices I have in purchasing a car, I always come back to Rallye. Keep up the good work.
Apr 06, 2015
Very pleased with the overall experience in leasing my RX350 through Rallye. Kevin Losee was responsive to all calls and worked hard to put me in a Lexus within my budget. He was courteous and pleasant. Dealership was friendly and accomodating from the initial valet, through the final finance manager. Needed a bit more time to learn the Audio/Climate controller, as it was very different from my old 2011 model. Had many more questions once I got the car home, and the owner's manual is massive., but that is my only criticism. Overall experience was great. Would definately reccommend Rallye to friends and family.
Mar 31, 2015
First rate experience.
Rally's had the pre-owned Lexus I was looking for and was able to work out a deal with Kevin over the course of a few phone calls. I flew in from Kentucky to pick it up. Kevin met me on his day off and had everything ready so my time at the dealership was less than an hour so I could begin my 812 mile test drive.
Mar 24, 2015
Rallye Lexus - in a word - Outsanding!
In early November 2014, I leased my third certified LS from Rallye Lexus. Kevin Losee helped me through the entire process of turning in my existing vehicle and leasing my next sedan - he took me through my options, listened to my needs, and came up with a superb solution. Michelle Gonzales was able to get me approved and was able to help me pick up an excellent warranty. Later Steven Holmes graciously and patiently explained the many features that these lovely sedans have to offer. This write up would not be complete without my mentioning the terrific service I received from Joanne Oats of the service department who made sure that my vehicle had everything I needed and Raoul Aria who graciously came to my home, provided me with a loaner car and brought my car back to my doorstep - saving me both time and money. Kevin Losee proved his commitment to quality with his continued diligence in getting a minor billing related request resolved successfully. This kind of customer attention service is what makes the Lexus brand legendary. I highly recommend the Rallye Lexus dealership to anyone in the market for buying or leasing a luxury sedan. Lexus makes amazing cars and the Rallye dealership makes owning a Lexus, a wonderful experience.
Mar 12, 2015
Rallye's great service
I bought a 2015 lexus nx and I love it! The car is awesome and the experience was very stress-free and professional. My sales representative was Kevin Losee. He was so helpful and knew exactly what I needed. He walked me through everything and was extremely patient with me. I would definitely recommend rallye lexus because of the quality of car and salesmanship. Kevin was also really nice and pleasant to my 2 young sons. Everything ran smoothly...from the moment I walked in until the second I drove away!
Mar 10, 2015
The Best Lexus Dealership
My family recently purchased our 5th Lexus from Rallye, because it is simply the best dealership. If you are considering a new or used car, save yourself the time and headache and go see Kevin Losee at Rallye Lexus. They have one of the best service departments on the island, a great selection of new and used vehicles, and a sales staff that is honest and direct, which is very hard to find. Don't waste your time and go to Rallye Lexus.
Mar 05, 2015
my first Lexus
I was looking to purchase a vehicle for my wife, who was using my 2007 Toyota 4Runner at the time. After researching different suvs we decided to look for a Lexus GX460. This vehicle was rated high in quality and reliability by Consumer Reports and looked good on the road. Initially we didn't find many for sale, but found one available, using the internet, at Rallye Lexus. My wife and I made the 40 minute trip to Rallye Lexus to check out a 2010 Lexus GX460. Our first impressions of the dealership were that of quality and professionalism. Our salesman was friendly, professional and very helpful. He set up a test drive right away for us, which helped us make a decision to purchase the vehicle. We were impressed with the condition, cleanliness, the warranty for this certified vehicle and the overall confident feeling that this dealership gave us. .
Feb 11, 2015
Fast and pleasant transaction
Kevin did a great job! The entire process was done in 2 and a half hours which included test drive, trade appraisal, price negotiation and delivery. I explained when I arrived that I was pressed for time and they did a super job of getting the transaction completed in time for me to make a scheduled event.
Jan 08, 2015
Great People + Great Service = Great Experience
Kevin and the Rallye Lexus team were great to work with staring with the friendly receptionist to the finance team. The people were friendly, courteous and great listeners. Kevin spend time getting to know me and then walked through all the options, pros and cons on the two models I was considering. This additional information assisted in finalizing which car right for me. The process went so smoothly, that a day I viewed as a end of lease return only ended with me leaving with a car the same day!
Dec 16, 2014
Thank you Kevin!
My husband and I had a great experience with Kevin Losee. He was very pleasant to work with and made us feel comfortable. thank you Kevin
Nov 16, 2014
A Cut Above
This dealership represents a manufacturer who is a cut above the rest. So too, Rallye delivers with the same level of professionalism. The salesman, Kevin Losee, spent a great deal of time with me explaining all the options. He was very thorough. The finance guy, Mike Caristo, did a good job adjusting my loan so the monthly payments wouldn't be too high. Steve, the Techie did a great job explaing the navigation system to me. And this may not have even taken place had it not been for Denise Renga who called me and let me know that the CPO vehicle I wanted was available.
Oct 13, 2014
Kevin Losee is the BEST EVER
Kevin Losee is the best. He was very attentive and hands on. He's not just a salesman; he's an angel selling cars. He's a pleasure to work with. He said that he would get it done for me and he did just that he got it done. I will definitely send anyone looking to purchase a car to Rallye Lexus. It all started with Denise and her phone calls and follow ups. This is definitely a world class organization. It's in the mold of what Lexus is all about. Kevin is the best. Excellent experience
Oct 03, 2014
Kevin Losee is a great salesman. He was very nice , patient and knowledgeable . I drove to Rallye Lexus from Westchester to look at the 2009 Rx 350 which I saw on line . When I got there I test drove it . I loved it . Kevin made my buying experience a smooth and pleasant one. I would recommend Kevin to anyone who is looking to purchase a Lexus. Luisa Damiani
Aug 29, 2014
Best experience ever
It is impossible to write about Kevin Losee without using all superlatives. He was not only knowledgeable but attentive to our every need. He is gracious and has an ease about him that makes for a comfortable experience. We have been buying cars at this dealership for years and just when you think that it could not get better, along comes Kevin. Michael Montijo, our vehicle delivery specialist, has the patience of a saint when dealing with the technologically impaired such as ourselves. This review would not be complete without mentioning Stuart Brenner, who quietly makes certain that all runs smoothly. Terry and Ted
Jul 01, 2014
Purchased RX 350/CPO from Rallye
Rallye was one of several Lexus dealerships I visited on LI looking for a CPO RX 350 for my wife. My intention was to take a look at the four CPO RX 350's Rallye had advertised on Cars.com. What immediately caught my eye, was the consistently better than expected condition of Rallye's CPO vehicles compared to similar examples I saw at other dealerships. I ended up purchasing one of them with the help of Kevin Losee. Kevin did an amazing job and this was by far the most pleasant car buying experience I've had in recent memory. Overall, the deal was easy to close and there were none of the usual tactics that are all too common in this sort of transaction. In particular, I was really impressed by little details, like the almost trivial concerns I had about my chosen vehicle's condition that Kevin was able to take care of the prior to delivery. To me, that's clear indication that Kevin was going way above/beyond in order to make me happy. I highly recommend Rallye Lexus. Their facilities, staff and cars are top notch. Just be sure to ask for Kevin when you stop by to look at a CPO Lexus!
Jun 30, 2014
This is my second Lexus , had the first one for 12 years. These cars are amazing. Kevin Losee is a great sales representative. He was very helpful in showing and explaining my POV , Lexus RX 350. The car looks, feels and drives like new even though I bought it with about 21,000 miles on it. Every one in the office is very friendly. Also Steven Holmes at the end was great and very thorough in explaining all the finer points and features of my car. Whenever I had to bring my previous Lexus for service at Rally Lexus it was always a pleasant and satisfying experience. The service was always performed within the time frame they promised.
Jun 10, 2014
Great internet purchase
The Rallye Lexus team had all the paperwork ready and it was accurate as we agreed over the phone. The car was exactly as described via the internet information. My professional sales representative Kevin picked me up from the local hotel on his day off to complete the transaction. I greatly appreciated how quickly the paperwork was completed. We spent more time together going over the features of the vehicle. We drove it home to Utah about 2403 miles and had a great adventure. I would recommend the Rallye team as being honest and good to work with. Thank you Kevin.
Jun 07, 2014
purchase of lexus es 350
Very positive buying experience with Kevin Losee and the entire staff at Rallye Lexus. I had done my homework on the purchase of an es 350 prior to arriving at the dealership. Got down to brass tacks and completed the deal with Kevin in two hours. Love the car! My compliments to Rallye Lexus
Jun 02, 2014
All employees were helpful and friendly. .This includes the receptionist, sales staff and the tech guy who explains the electronics. I am very impressed by the professionalism throughout.
Apr 14, 2014
Shopped for a late model Lexus RX350. Sales rep was Kevin Losee. He was very helpful and knowledgeable. Completed sale of a 2011 lexus within several days, including a test drive Agreed on a price I considered fair. All in all a very positive experience.
Apr 13, 2014
Best used car buying experience ever!
KEVIN LOSEE, WHO WAS MY SALESMAN WAS FANTASTIC, FROM MY FIRST CONTACT WITH HIM TILL THE MINUTE I DROVE AWAY WITH MY CAR. WE EMAILED AND TEXTED BACK AND FORTH FOR DAYS PRIOR TO MY ARRIVAL AT THE DEALER. HE EVEN DISCUSSED SOME DETAILS OF MY DEAL ON HIS DAY OFF! SHOW ME ANOTHER CAR SALESMAN THAT WORKS WITH CUSTOMERS ON THEIR DAY OFF! BY THE END OF THE DAY I FELT I KNEW KEVIN FOR YEARS. WE TALKED ABOUT LIFE, MARRIAGE, KIDS, HOBBIES AND OF COURSE CARS! I MADE A FRIEND THAT DAY AND HOPFULLY HE BE THERE WHEN I'M READY FOR.MY NEXT LEXUS LS! Mike McEvoy
Apr 04, 2014
From the moment I pulled into the paking lot I felt...
From the moment I pulled into the paking lot I felt welcomed. The parking attendant was very nice helpful on directing me where to go. The recepionist was very pleasant. Leo Cruz was my salesman. He was very professional. Not once I felt pressured to purchase the car. But he made me feel comfortable by going over the history, details, and the value of the car. Everything from there on out was smooth. I was so excited about my car, that I picked it up a few days early than expected date. Leo was off that day. On a short notice Kevin Losee was there to help finalized the rest of the paper work and get my car ready on arrival. Kevin was also very professional and had a great sense of humor. Also the man from Finance was very helpful. My over all experince was wonderful at Rallye Lexus.
Mar 22, 2014
Traveled from out of state to purchase, Car was as...
Traveled from out of state to purchase, Car was as promised Sales person came in on day off to complete delivery to me stayed full time I was there to make sure everything was right..
Mar 05, 2014
My experience with rallye lexus was a positive one. Kevin...
My experience with rallye lexus was a positive one. Kevin was easy to deal with, friendly, knowledgeable and not high pressure. It took some time to find the car I was looking for and when we did the rest came easily. I would recommend this dealership highly and would suggest you see Kevin, he was exceptional in my opinion.
Mar 02, 2014
This is my first car review ever. I don't write...
This is my first car review ever. I don't write reviews usually but I felt compelled to do so in this case. Yesterday, I purchased a slightly used Toyota Prius from Pre-Owned Sales Manager Stuart Brenner and Pre-Owned Sales Representative Kevin Losee. Bottom line: Guys were great. Treated me like a person (I am a young woman who came in without my dad or fella and they never talked down to me or treated me like a child which happens far too frequently in car dealerships). I got a great deal. They couldn't give it to me for what I asked but they met me in the middle without slamming me with non-sense fees. Honest guys, doing all they can to help. I did a ton of research on Edmonds, TrueCar, CarMax, eBay Motors, etc... before I came in with my "out the door price" cheque. Stuart Brenner and Kevin Losee stayed after hours to help me get my new car, filed all paperwork without all the "dealer fees" that everyone else throws in at the end (just doc fee was included, which is mandatory by law). Because I was coming from NJ, Stuart even gave me a ride to the direct LIRR train station, waited for me to buy my train ticket, and then let me wait in his car for another 15 minutes so I wouldn't be cold on the platform. This is the best customer service and care I have ever received (and this is not my first car purchase -- I have owned a Range Rover and Toyota Camry XLE hybrid in the past 10 years).
Feb 05, 2014
Kevin made my switch from Mercedes to Lexus very painless...
Kevin made my switch from Mercedes to Lexus very painless and easy. GREAT person to deal with. He was honest, upfront, and there to answer all my questions and concerns throughout the process. He made me feel very comfortable each time I was in his showroom.
Feb 01, 2014
This was probably the best car buying experience I have...
This was probably the best car buying experience I have ever had. Throughout the entire process Kevin Losee kept me very relaxed. He was informative but never pushy. I had shopped at other Lexus dealers and got that creepy "used car salesman" feeling. Not at Rallye. Stu Brenner and Kevin were high class and extremely easy going. The whole experience was Top shelf and Rallye gave me the best price. I got the type of service I would expect from a luxury car dealer. I would gladly use Rallye Lexus again. The car buying experience is a "feel good" time in life. At Rallye, they delivered.
Jan 29, 2014
i had a very bad experience at the Massapequa Lexus. Was...
i had a very bad experience at the Massapequa Lexus. Was referred to the Glen Cove Lexus by my brother-in-law who purchased a used car from Kevin Losee. I went to see Kevin and my experience was 100 times better than at Massapequa. He was knowledgeable, courteous, and most of all not pushy. He knew alot about the car I was interested in. I felt he was fair and honest about the car and about the dealership. Even though I live in Massapequa,I would travel to Glen Cove again to buy a car from Kevin in the future.
Jan 09, 2014
I went to Rallye Lexus to purchase a Certified Pre-Owned...
I went to Rallye Lexus to purchase a Certified Pre-Owned Rx450h and my experience was wonderful .Kevin L went above and beyond to make sure that I was happy with the Rx450h. Kevin L is in a class by himself when it comes to selling Certified Pre-Owned Vehicles.
Jan 01, 2014
My credit score was below par, making it very difficult...
My credit score was below par, making it very difficult to obtain financing for a vehicle. I explained my situation to Kevin. He collected all the necessary data and after a few minutes of more conversation, he promised to get me into a leased Lexus. I left feeling good but after receiving no word from Kevin for two days, I lost faith but soon thereafter, Kevin called with the greatest news ever: I was approved! It was only later, while in the finance department, did I discover just how passionate Kevin had worked to "close the deal." I am grateful to have met Kevin and I look forward to being a loyal Lexus customer! Thank all of you!
Dec 05, 2013
I cannot say enough about my experience at Rallye Lexus,...
I cannot say enough about my experience at Rallye Lexus, and credit Kevin Losee for making it so entirely pleasant and easy. From the time I made the initial inquiry, to the time I drove out with a beautiful new lease, Kevin was attentive, informed, and went above and beyond. Kevin made himself available to answer any and all questions, and spent a significant amount of time teaching me about the features in this beautiful Lexus. This is my first experience with a Lexus, and plan to return to Kevin Losee at Rallye Lexus for all future car dealings. There is no rating high enough for Kevin Losee....He was exceptional!
Oct 25, 2013
Every aspect of my contacts with Rallye Lexus was...
Every aspect of my contacts with Rallye Lexus was excellent. The dealership was upscale, clean and very welcoming. Everyone was both friendly and helpful and willing to go out of their way to assist me. My sales person, Kevin Losee was the best!! He was warm and friendly, always greeted me with a big welcome and was always available to answer my questions, give me additional information, and repeat explanations when I didn’t understand. Most of all, he was knowledgeable and very interested in understanding my requirements and matching those to the proper car selection. He helped me make the choices and then gave me many opportunities to review them. I feel that I not only got a great car, but also a great price and a great trade-in. When I purchased my Lexus ES350 this week, it was with complete confidence that I had picked the right car, the right features, and the right dealership. Kevin helped me develop that confidence that Rallye Lexus and its staff would always be there to help me with my new car.
Oct 07, 2013
Kevin Losee, is absolutely the best. Very helpful. He...
Kevin Losee, is absolutely the best. Very helpful. He worked with me to find a car that was a comfortable fit. After purchasing my car, Kevin sat with until I was comfortable with all my functions in the car. Would definitely recommend Kevin to anyone looking to purchase a Lexus
Aug 29, 2013
My experience at Rallye Lexus was excellent. Frist, as...
My experience at Rallye Lexus was excellent. Frist, as you enter the dealership you are greeted by a very professional receptionist. She without hesitation handles your request. Kevin, my sales representative was friendly, courteous, and knowledgeable about the Lexus products. My transaction between my trade in and the pre-owned was a smooth as any one can ask for. I was taken on a test drive on the first visit and then again when I pick up the car. Kevin took the time to explain all the features of the new car. The CT200H is very different from most cars. He also may sure I remove all my personal belonging from my RX350 Lexus, which I also liked very much. Michelle Gonzales, Michelle was also knowledgeable about the finances of the new car purchase. It once again was a smooth transaction. It has been my pleasure to express my experience at Rallye Lexus. Thank you, Tina
Jul 14, 2013
Rallye was the third Lexus dealership I visited. I was...
Rallye was the third Lexus dealership I visited. I was shopping for a 1-2 year old CT but was fed up with dealers who have a car but try to sell me something else or put pressure on me to buy without giving a good deal. Kevin was the first dealer in my car shopping process who did not put pressure and used his sense of humor to make the experience the least scary and painful as it can possibly be. He also established customer relationship that did not end with the sale. He encouraged to stay in touch and helped out when I encountered problems with the car or paperwork. He followed up on how I was doing after few weeks of driving. That is how he was with me: humorous and helpful. He is a very good salesperson and a very nice person that I am not afraid to call when in trouble.
Jul 13, 2013
Kevin is an awesome person really helped us out we chose...
Kevin is an awesome person really helped us out we chose our car within an hour and he really did the rest himself. Awesome guy highly recommend him !!
Jul 12, 2013
My experience purchasing a car at Rallye Lexus was very...
My experience purchasing a car at Rallye Lexus was very good. Kevin Losee was very helpful and knowledgeable about the RX 450h. he was very patient with me and most of all accomodating!!! Thanks again Kevin
Jul 03, 2013
A good salesman should be able to adapt to the type of...
A good salesman should be able to adapt to the type of client they are dealing with. If I know the car and want to get in and out, do that. If I have a million questions, then spend time and answer them informatively and patiently. If I am looking at one vehicle and you think you may have something that is a better fit for me, then by all means suggest it. Kevin is extremely knowledgable about his product. Many of you know this is sometimes rare among car salespeople. Kevin patiently answered all of my questions and then some. He took care of all the paperwork and details quickly and efficiently. I am new to the Lexus brand. Between the vehicles themselves and the service I received from Kevin, I am probably here to stay.
Jul 02, 2013
Kevin was wonderful to work with ! He was knowledgeable,...
Kevin was wonderful to work with ! He was knowledgeable, honest, fair and very personable. As for the dealership itself, the car buying experience was the most pleasurable I've ever had!!! Rallye Lexus truly knows the meaning of customer satisfaction. The next time I need a new car, I'll definitely go back to Rallye Lexus and ask for Kevin Losee.
Jun 20, 2013
We worked with Kevin Losee, he was very friendly and...
We worked with Kevin Losee, he was very friendly and knowledgeable. I would recommend Kevin to anyone who is looking to buy a car, very easy to deal with. Even after the sale I had questions and had e mailed him, he gets right back to you no waiting days for an answer. Real nice guy. Thank you
Jun 06, 2013
Excellent service even in the follow up 2-3 weeks after I...
Excellent service even in the follow up 2-3 weeks after I took possession of the car. Kevin was a pleasure to deal with in all respects.
May 26, 2013
Driving from northern Virginia we encountered several...
Driving from northern Virginia we encountered several traffic backups - especially on 95, which caused us to arrived about two hours later than we had anticipated. Although there were unexpected challenges when we arrived we were pleased with the overall helpful attitude of the staff, and the vehicle as well. Kevin did a great job on lodging and restaurant recommendations. Best regards, Caroline and Richard Thralls
May 21, 2013
The dealership and Kevin made for a great experience all...
The dealership and Kevin made for a great experience all the way through. A reasonal price, quick painless process, knowledgable and easy to work with (patient) salesman. Kevin really took his time (after the sale) when he delivered the car to go through every feature of the car with us before we drove away.
May 07, 2013
When I called to get information on a car I had found on...
When I called to get information on a car I had found on the internet the sales mgr. (tony constanzo) was very helpful and was able to answer my questions immediately. we arranged a test drive and he let me know I would be dealing with Kevin Losee. When I came in for the test drive, Kevin spent a great deal of time explaining all the features of the car. I was comfortable with how they dealt with me and found that they respected my time and gave me everything I needed to make an informed decision. I drove over 100 miles one way to buy this car from them and I would do it again. Overall, a very good experience
Apr 09, 2013
This was my second car purchase, and my first without my...
This was my second car purchase, and my first without my dad who passed away. I absolutely HATE dealing with car dealers, but that was before I met Kevin Losee. My experience with him was incredible - no pushy selling, or convincing me to choose outside of my preference- he was just REAL, which I appreciated. His knowledge of the Lexus brand, as well as the model I wanted was impressive. He even called a week later to see how I was enjoying my purchase. I've already recommended Rallye to all of my friends and colleagues, and have encouraged them to buy from Kevin. I'm already excited about returning for my next purchase! Thanks Kevin, for taking care of me, the only way my dad would have wanted :-)
Apr 08, 2013
Kevin really guided me through the process of which Lexus...
Kevin really guided me through the process of which Lexus best suits my needs. He was very helpful and went the extra mile from first contact to delivery. This is my 4th Lexus with Rallye and my 2nd with Kevin. Wayne Foisy handled the financing process and had me approved in a matter of minutes. As always, the attention and customer service by all Rallye's employees was exceptional!
Mar 21, 2013
Kevin really guided me through the process and went the...
Kevin really guided me through the process and went the extra mile. The car needed minor paint repair and Tony the manager took care of it right away. Kevin even delivered the car to my home when it was done. I was extremely satisfied with the entire experience and would absolutely recommend this dealership.
Feb 20, 2013
My wife and I were extremely satisfied how Kevin helped...
My wife and I were extremely satisfied how Kevin helped us with purchasing our Lexus 350, he made the sale a very pleasant experience . He was professional and friendly. The day that we were suppose to pick up the car, the machine that creates NY registration sticker broke. He notified me about this issue early in the afternoon and said he will let me know that we could pick up that car on that day. He called and told me that the issue is not resolved yet but he assured me that if the machine gets fixed he would let me know. Well, the machine did get fixed but it was late in the day. Kevin told me he would stay late if we want to come and pick up the car. We got to the dealer after closing time but Kevin was there waiting for us. He took care of the paper work and then showed us all the feature of the car, it was very late by the time we were done. I would recommend Kevin and Rally Lexus.
Feb 20, 2013
I have been a repeat customer of Rallye Lexus, but this...
I have been a repeat customer of Rallye Lexus, but this was the first time for trading in a vehicle and purchasing a certified pre owned car. My experience started with meeting Pre-Owned Sales Rep Kevin Losee. Kevin spent as much time as I needed to ensure I was satisfied before I made my decision.He did an excellent job going over the vehicle and reiterating the Lexus commitment during initial sale with me. That same precision was afforded to my wife when we picked up the car. The purchase was a surprise to my wife, and Kevin was terrific in playing along with my game plan and helped ensure I got the car when I requested it. Kevin is a true professional and obviously devoted to ensuring customer satisfaction. Along with my trade in and down payment, I wanted to finance some of the cost of the vehicle, so I had the pleasure of doing business with Finance Manager Wayne Foisy. Wayne was excellent in explaining the business transaction.His focus to details ensured I knew exactly what I had to provide to him and when , thus resulting in accurate and quick completion on the financing paper work. I wanted to have the vehicle quickly and Wayne pushed to have the financing completed and helped to ensure my deadline was met. Discussing financing can often be dry and painful conversation, Wayne has a good personality and puts the customer at ease.
Feb 17, 2013
Had a great experience purchasing my first Lexus. Kevin...
Had a great experience purchasing my first Lexus. Kevin was very friendly and helpful. He seems more knowledgeable than your average car salesman and was willing to point out the good and bad. I would definitely recommend him to others.
Feb 01, 2013
Amazing experience. No pressure was placed upon me at...
Amazing experience. No pressure was placed upon me at all. Very friendly professional people at Rallye Lexus. Was asked what I wanted to pay for the car and what I wanted for my trade in - Both numbers were met. I will definitely return here for my next Lexus and send all of my friends and family as well. See Kevin Losee for great service.
Jan 29, 2013
When I came in to pick up the car Kevin was very...
When I came in to pick up the car Kevin was very professional. He was organized and had all the paper work ready for my signature. Once we entered the car Kevin showed me how to work every thing. It was raining when I picked up the car. Kevin did not like the sound of the wind shield wipers so he brought the car back to the shop to have them changed. This is my third Lexus. I have been pleased with all of them. When I asked Kevin to pop the trunk so I would know how do it he noticed my net and first aid kit were missing. Again he went back in the rain and saw to it that I had these items. I can only say excellent things about the way I was treated by Kevin. He knows every function of the car and how to explain it to a novice.
Jan 15, 2013
My experience with Kevin Loose and Rallye Lexus was...
My experience with Kevin Loose and Rallye Lexus was nothing short of outstanding. From start to finish it was a smooth and easy process. Kevin was professional, friendly, knowledgable, and overly helpful. He goes above and beyond what any other sales professional I have dealt with in the past has done. With great confidence I would recommend Kevin Loose and Rallye to anyone looking to purchase a Lexus.
Jan 15, 2013
Kevin Losee made my experience buying a car from Rallye...
Kevin Losee made my experience buying a car from Rallye Lexus the best I've ever had. I truly felt like I was buying a car from a friend I've know for twenty years. As long as Kevin works for Rallye I will always come back.
Jan 15, 2013
Can't say enough about Kevin Losee; Definitely the best...
Can't say enough about Kevin Losee; Definitely the best experience I have had purchasing a car! From the initial contact with Kevin, to the final sale, & each day in between, he proved to be informed, reliable, personable & honest. Never have I felt as taken care of and satisfied with the experience of a purchase. I love the car.....made even more notable by Kevin's personal and professional attention. I would recommend Kevin Losee to anyone interested in purchasing a car. He restored my confidence in people, particularly sales people....
Dec 27, 2012
Have to thank Kevin Losee for a great experience with the...
Have to thank Kevin Losee for a great experience with the purchase of the used car I researched and came in for looking to buy. Kevin was not an over the top/pushy salesman. He worked with me and the manager on the floor to make me feel comfortable with the purchase. Thanks Kevin!
Dec 27, 2012
The sales representative, Kevin Losee, was well informed...
The sales representative, Kevin Losee, was well informed of the specs of the vehicle, very patient and dealt with us in an extremely professional manner. The transaction including the test drive was completed in a few hours. When we went to pick up the car on the designated date, the car was ready, the paperwork was ready and we were out quickly. Extremely easy transaction.
Nov 16, 2012
Nothing but quality service and friendliness. They treat...
Nothing but quality service and friendliness. They treat you with respect and value your time. The salesman Kevin was exceptionally helpful in answering questions and working with us to make the car buying experience an easy and smooth process. I would highly recommend going to this dealership to anyone looking for a great car.
Nov 13, 2012
Long Island was hit with a devistating storm this month....
Long Island was hit with a devistating storm this month. Many lost all their possessions including their homes and cars. My husband and I were among them. Having to deal with getting our lives back in order, we needed transportation. Both of our cars were lost due to flooding. A dear friend of mine recommended Rallye Lexus in Glen Cove. Through total cell phone communication I was introduced by the receptionist to Kevin Losee. He couldn't have been more understanding. He explained Rallye's extensive inventory. My husband decided on an RX and I we t with an HS hybrid. With gas issues and prices I'm looking to save on fuel!! This whole transaction was done through texts, emails and phone conversation's!! I was taken by storm ( literally ) when he said he would have both cars delivered to us on the South Shore!! Everything went just as planned. I'm still in shock at the courtesy and knowledge of the staff at Rallye. I'm so thankful to my friend for recommending them. I will be forever grateful. Hats off to you Kevin and Rallye Lexus. Peace be with you. Joan and Anthony
Nov 13, 2012
Kevin and Wayne made the experience with buying a LS 460...
Kevin and Wayne made the experience with buying a LS 460 easy . Kevin was very knowledgeable. They worked with my busy schedule to come up with a great deal. I love my car and will buy from Rallye Lexus again. Thank you Kevin and Wayne.
Nov 04, 2012
Great seamless service... Kevin was amazing!! I found the...
Great seamless service... Kevin was amazing!! I found the car online, I was scheduled to meet with a salesperson the same day. Everyone in the dealership was personable, I left vey satisfied. More importantly I love my car!!!
Oct 19, 2012
I've known Kevin for a while so I decided to see him for...
I've known Kevin for a while so I decided to see him for a car. He hooked me up with a great deal on the used car and I've had absolutely not problems with it all. He's a very polite and funny person to work with and I'd definitely refer anyone to him for a used or new car.
Oct 08, 2012
There is no better than Rallye Lexus - they are the...
There is no better than Rallye Lexus - they are the best!Thank you Kevin, Tony and Wayne for making our experience a great one. We live in CT and purchased our first used Lexus from Rallye and could not be happier. The car and service we received at this dealership was top notch. We love Lexus and will purchase all our future vehicles from Rallye!
Aug 16, 2012
Great service all around. They made it extremely easy to...
Great service all around. They made it extremely easy to trade in my old car. Kevin Losee took his time and had alot of patience when showing me around. The whole dealership makes you feel comfortable with none of the high pressure sales techniques used by many dealerships. I would highly recommend Rallye Lexus and Kevin Losee to anyone who would like to by a Lexus.
Aug 03, 2012
Kevin was just about the most pleasant sales...
Kevin was just about the most pleasant sales representative I have ever dealt with! We bought our pre-owned Lexus in 15 minutes since not only was there NO pressure but his price was fair right off the bat! He delivered our car as promised.. all paperwork was completed and he drove off with the car we traded in. I would highly recommend this dealership as well as Kevin.
Jul 07, 2012
Kevin was extremely helpful in assisting me purchase my...
Kevin was extremely helpful in assisting me purchase my first Lexus. The overall experience was great and I recommend Kevin and the entire Rallye Lexus staff to all!
Jun 28, 2012
I came to Rallye Lexus to look for a used sedan for my 92...
I came to Rallye Lexus to look for a used sedan for my 92 year old mother. I had the pleasure of working with Kevin Losee who inspired confidence from the get go. Kevin's background as a mechanic as well as owner of his own car repair shop makes him unique among salesmen. Kevin was friendly and direct and guided me through what would have been a sale, but for my mother's intransigence! Kevin had me sold on one of the used ES 350 s but my Mom was determined to buy another Subaru which was more familiar to her. Kevin has a low key sales approach which I found to be in delightful contrast to aggressive techniques used by other car salesmen. He made me feel as if he had all the time in the world to help me, and he gave me the confidence that no matter how long it might take to decide what and when to buy, that he would be able to find a car that fit our needs. I am writing this review to give credit to an outstanding salesman whose combination of know how and humanism made the sales process a pleasure. Simmy Pell Washington , DC
Jun 16, 2012
I am so glad I went to Rallye Lexus for my RX350 (which...
I am so glad I went to Rallye Lexus for my RX350 (which I love!!) I worked with Kevin Losee and he was pleasant, knowledgeable, respectful, patient and very helpful. He listened to my concerns and was able to answer all my questions. Not only was he able to get me a great interest rate, but also a great deal on my trade in. My purchase experience was easier and more enjoyable than I could have imagined. I would definitely recommend Kevin and Rallye Lexus to anyone interested in purchasing a new vehicle
Jun 10, 2012
Overall experience was excellent. Kevin was very...
Overall experience was excellent. Kevin was very informative, not pushey at all, and very patient with all of our questions and requests. He went beyond expectations in having the car prepped for delivery. The follow up call after delivery to make sure everything was OK was comforting.
May 30, 2012
Evjoyed working with Kevin so much we actually came from...
Evjoyed working with Kevin so much we actually came from New Jersey to Long Island to buy an RX. Very straightforward, accommodating and easy to work with. After dealing with the downside of some dealerships which will remain nameless (Lexus of Bridgewater, Bridgewater, NJ), our experience with Kevin and Rallye was refreshing. I highly recommend Kevin and Rallye, you will not be disappointed.
May 30, 2012
Kevin and Dave were excellent with every step of the...
Kevin and Dave were excellent with every step of the process. the delaership and Kevin and are extremely knowledgable and very professional. i have recommnded them to everyone.
May 29, 2012
Great price, great service. Enough for me to fly from...
Great price, great service. Enough for me to fly from Michigan to NY to buy and then drive home. They were great in getting the paperwork and financing together so that all I had to do was inspect the car, sign the docs and then drive!
May 08, 2012
I have purchased cars from Rallye Lexus in the past and...
I have purchased cars from Rallye Lexus in the past and based on the experience, this dealership is always my choice when looking to purchase a vehicle. On this occasion, I worked with Kevin Losee and Michael Digennaro and they both made it an effortless process. Thank you both for your efforts.
May 04, 2012
While looking around the island for a used certified...
While looking around the island for a used certified Lexus, I came upon Rallye Lexus on the internet. Their prices were the lowest so i payed them a visit. I was introduced to Kevin Losee. He was very friendly, great sense of humor and to the point. He found just what my husband and I were looking for. The most perfect RX350. The whole process was very smooth from beginning to end. I highly recommend Rallye Lexus and especially Kevin. I will be returning in the future when its time for an upgrade.
May 02, 2012
Buying a pre owned car is usually a scary and risky...
Buying a pre owned car is usually a scary and risky proposition, but Kevin Losee and Rallye made it a stress free and easy decision. From the moment we stepped into the showroom we were wowed by the level of service we were shown. Kevin's honesty and professionalism was a welcomed breath of fresh air. Hope to have this vehicle for a while but in case I need another there is no doubt which dealership I'll be visiting. May not be the closest to my house but worth the trip.
Apr 29, 2012
I was looking for a certified pre-owned Lexus RX350. ...
I was looking for a certified pre-owned Lexus RX350. After searching their inventory online, i found 2 that i was interested in. Came in contact with Kevin Losee. He is friendly, has a good sense of humor, and overall a Great person to deal with! He took time to show us both vehicles inside out, and after deciding which 1 i liked better, Kevin Losee made the purchase process very easy! Definetely a great experience with Kevin and Rallye Lexus! -Ashely M
Apr 25, 2012
As someone who has dealt with a fair amount of...
As someone who has dealt with a fair amount of dealerships during my life, my experience at Rallye Lexus was outstanding. I was treated with respect and professionalism throughout my experience. I ended up purchasing a CPO GS 350 from Rallye even though I had to drive 2 hours to get there. Specific individuals who I would like to acknowledge: Lauren Hu - Lauren was my initial point of contact as I did extensive amounts of research online. She patiently answered every one of my questions and returned all of my phone calls on the same day. I had very specific questions and she responded to me with honest, specific answers. Very pleasant to work with. Kevin Losee - Kevin is a car guy and I consider myself more knowledgable than most so it was a pleasure to work with someone who not only knows cars but knows the Lexus brand. Kevin Losee exemplifies what a salesperson should be. Kevn spent time with me, demonstrating the features of the car. He was extremely pleasant and patient, repeating things whenever I asked. He is prompt with return calls which I very much appreciate. Tony Costanzo - Tony is a first rate sales manager...very straightforward and honest. The price which I agreed to on the phone with him was honored when I arrived at Rallye. No back pedalling nor any games which I have experienced at many other dealerships. He met my aggressive request for delivery date and the vehicle looked simply outstanding on the date I needed. Given how the things stand, I plan my next car purchase to be at Rallye. I will recommend this dealership to friends and family. Nice job to the Rallye team
Mar 12, 2012
Thanks to Kevin, my experience at Rallye Lexus was...
Thanks to Kevin, my experience at Rallye Lexus was stress- free. He was very informative and took the time to answer all of my questions. I believe he negotiated a fair price for my trade-in as well as for the Lexus I ended up purchasing. Kevin took the time to explain all aspects of the car during the test-drive and again when I came back to pick up the car. I was also very pleased with the condition of the car the day I came to pick it up. I would definitely recommend Rallye Lexus to my friends and family thanks to the wonderful service Kevin provided.
Mar 08, 2012
I had a very positive experience at Rallye. The selection...
I had a very positive experience at Rallye. The selection of 2010 rx 350's was very good. I had several color options to choose from. Kevin was very helpful, friendly , and knowledgable.The negotiation aspect of the sale was quick, and professional. I like the car very much, and the price was fair. I would definitely recommend Rallye, and Kevin.
Mar 07, 2012
My experience at Rallye Lexus was great from the...
My experience at Rallye Lexus was great from the beginning. I was greated by Keviwas showed me exactly what I was looking for. He was very knowledgeable about the cars. Kevin took me for a test ride. During that time, he spoke to me about the car. AS soon as we got back to the showroom, Kevin offered us something to drink. He was patient and answered all of my questions. Kevin worked with me on price and helped me to decide how to finance my new car. When I picked up my car, both him and Greg not only remembered my name, but remembered my daughters name as well. Kevin sat in the car with me and again went over the few things that I would need to know to make my ride a good experience. He even set up my navigation system so that I would not get lost on the way home. A few days later, Kevin called me to see how things were going and asked if I had any questions. I have already recommended Rallye Lexus to a friend who will be buying a Lexus in the spring time.