Customer Testimonials
The cashier did such a great job ringing me up, he had a great attitude and was very knowledgeable.
Jason Pena was incredibly helpful and informative throughout the entire process that I purchased my car and loving it
Was easy to make appointment taken on time and completed in a timely matter as allows
Excellent very professional service. Ms. Joanna Oates is very helpful and patience. very satisfied, pleasurable!
Rich is a great salesman who works to get you the best deal and explains all your payment options.
My experience at Ralleye Lexus was pleasurable. Unfortunately Syed Ali was not available to complete my sale. Paul was fantastic. He explained everything I needed to know about my purchase He described all the "extras" available both immediately and for the future. I would recommend Ralleye to my friends and family.
Rallye Lexus‘s great, great, great, great, great, great great great great great great great!
Excellent very professional service. Your staff are always ready to help and very kind. You waiting area is clean and well stocked. Service was completed in a timely manner and updates on vehicle progress was greatly appreciated. Keep up the good work!
I want to extend my heartfelt thanks to Rallye Lexus and especially Joanna Oates for their incredible responsiveness and care. I reached out with a service request and was met with speed, professionalism, and a level of kindness that made the whole experience feel seamless.
Joanna, your follow-through and attention to detail didn’t just meet expectations you drove right past them. You’ve done so much, and I’ve thanked you so often, I think I need to invent a new word just to do it justice: gratifabulous, because you’ve truly earned both.
Thank you again for turning ... Read More DealerRater - Jun 24, 2025
Always pleasant courteous and complete job in timely manner.. card comes back in tip top shape. Nice and clean.
I had an unpleasant experience with this dealership 24 years ago. I never forgot it. I went on to buy 3 Lexus from Smithtown Lexus. Was planning to buy my 4th Lexus at Southhampton Lexus where my favorite salesman was now working. When I called him he said he was now working at Rallye.
So. I reluctantly went there. There is no one like Abbas Rajani. He is so knowledgeable, so helpful, (sincerely and genuinely) not fake car salesman mode. .He goes out of his way for each and every customer. It’s very apparent. Rallye is very fortunate to now have ... Read More DealerRater - Jun 21, 2025
Always nice experience from scheduling to service date, ability to call and get help sldo
The people who work there are top flight know the customer and know there product in particular Joann Oats is spectacular
Tony, Paul, and Rallye made leasing our new RX350 experience perfect. This is our third RX350 leased from Rallye. We won’t lease from any other dealer. Highly recommended
It's always a pleasure working with Joanna, Jim, Michael M, Ryan and the rest of the Rallye Lexus team. Rallye Lexus is very lucky to have these individuals representing their brand, as they all take pride in their work and it shows! I love my Lexus vehicle and the excellent service I have received over the years.
sometimes people are making mistakes but it is not that important you failed but is important you corrected your mistakes overall it's nice feeling to go to Rallye Lexus for help
The service department is well run. Service is prompt and all people are friendly and courteous. The waiting room is nice, clean and comfortable. We are totally happy with our visit to this dealership.
Good service as always and I have used this brand for passed 15 years. Good car
Excellent experience with this dealership. Always looking for ways to get us the best deals.
Everyone at Rallye was a pleasure to work with - highly recommend! They know how to treat customers right!
Very good experience. Quick, comfortable, and easy. Everyone was helpful. Great to browse showroom and see new cars
Sales agent was very helpful on helping me with my out of town purchase. I got the exact color and options shipped to my house in PA with no problems.
Rallye Lexus always provides excellent service. They maintain all our records, always have appointments available at convenient times and have friendly, efficient staff.
Friendly and knowledgeable staff. Fast and efficient service. They go out of their make the service experience pleasurable.
Follow ups were timely. We’re reliable and professional. Car instructions were given and car was delivered in clean state.
Joanna Oates and the Rallye Lexus people did a great job of servicing my car on the last visit as usual
The people are very courteous. The service is very good. I have been there three times with major work done to my 2006 ES 330, and there were no problems afterwards. The car runs very smoothly. Maria and Angela are great. I like the fact they give loaner cars, and the coffee and snacks are nice to have.
I have been with them for close to 30 years. They are outstanding professional and reliable.
I had an excellent experience from the service advisor (Mike Reidy) to the loaner person. Car was completed promptly and the video was helpful also. They are top notch!
The entire staff was pleasant to work with and very knowledgeable. The sales rep Jason made everything go very smooth and was the ultimate professional. Anthony was also very good and made financing the car very simple.
it was a pleasure to buy car from Rallye. the employees were ver courteous and professional
I have purchased or leased 5 vehicles from Rallye Lexus and am always very pleased with the sales and service departments which are top notch. The service advisors are very knowledgeable, professional and always try to do the right thing. Highly recommended!
Everyone at the dealership was super friendly and welcoming. Both Anthony and Syed were very professional, knowledgeable and extremely efficient. This is my first purchase from Rallye Motors and I would highly recommend them. The young man who gave us an in service on the cars features (I can’t remember his name) was very thorough. Very pleased with the whole experience!
Joanna has always been an excellent representative. She is very helpful and knowledgeable. Always looking out for the customer.
I have been a Rallye customer for over 17 years. Joanna and staff have always treated me professionally. I would and have recommended Rallye to friends and family.
SUPERB DEALERSHIP! Everyone from the first person to the last was courteous, polite, friendly and service oriented. I never dread having to take my Lexus for service at Rallye Lexus because it is so pleasant waiting - it is clean, airy, spacious and comfortable. I like the nice selection of beverages and snacks from which one can choose. And not to be overlooked - both my husband and I enjoyed the video of my Lexus - very interesting and tutorial. So, keep doing what you do very well!!
Excellent customer service very professional dealership and service center very glad I chose rally for my Lexus dealer
Everything went smoothly and everyone was very nice to work with. They made sure I was comfortable with my car before I left.
Rallye is a first class dealership and they treat people with respect and dignity and will definitely recommend to family and friends.
Everything was fantastic. They really do treat you like you are part of the family!
I cannot say enough great things about my recent experience with Joanna and the team at Rallye Lexus. When my check engine light came on just days before an anniversary trip to the city, I was understandably anxious. I called Rallye in a bit of a panic, and Joanna immediately stepped in to help. Within minutes, she had arranged for my car to be picked up and a loaner dropped off, talk about going above and beyond.
What truly stood out was the speed and clarity with which Joanna handled everything. Within an hour, she called with a clear diagnosis ... Read More DealerRater - May 28, 2025
My service advisor, Michael Reidy, was professional and responsive to all my questions. Michael was very helpful in providing a loaner SUV for me so I did not have to wait many hours for the service required. Michael represents Lexus very well.
very helpful and very knowledgeable staff. very happy to have another Lexus vehicle. so proud to own a lexus
I called Rallye Lexus to inquire about availability of a specific trim and color of a Lexus TX 350. Jason Pena informed me that the one I'm looking for will be delivered and available within 2 weeks. He worked out a price that I was satisfied with and took care of everything over the phone. He communicated with me well during the process, even responding to me while he was not at the dealership. Everyone during the process were very courteous and professional. I had the pleasure of speaking with the general manager, John Tetta a few weeks after picking up ... Read More DealerRater - May 24, 2025
Maria was very helpful in getting my vehicle back to me She arranged to having it dropped off at a convenient location
Always a pleasure to have service at this dealership. Everyone is so knowledgeable, accommodating and professional. Can’t ask for more!!!
Shopping for a car, we stopped into Rallye Lexus and by luck we were introduced to Jason Pena. He was knowledgeable and right on point. Found my new car and kelp me in the loop until it was delivered. Highly recommend Jason and Rallye Lexus.
Excellent service all around from drop off to pick up
Professional and curious addressed all my needs, will be back soon for maintenance on my Lexus ES 350.
I like it because of the friendly approach and dealing with the customer. We don’t want to wait too much time to get attention. The registration and the paper works also fast and accurate. We don’t want to waist too much time to buy a vehicle.
Maria was wonderful. The dealer exceeded my expectations..We were treated very well by the entire staff.
Very professional operation providing exceptional care and service.
The lady is nice and polite, but wait a little longer. The waiting area is clean and nice。
Dawn is helpful, and always so nice. The service at Rallye is great. I always get my car back cleaner than it went in, and fast.
Took care of all of my needs in a timely and effective manor. Service advisor was informative.
The Rallye staff was great. Danny, the salesperson was reasonable and put no pressure on us. He clearly explained the functions of the electronics. He also did a good job handling insurance and registration. The finance manager was very helpful in lining up financing and explaining extended warranty choices, without exerting any pressure. When we picked up the vehicle, the technician explained the electronics and set up our phone connections and radio favorites. All in all an excellent experience.
To put it short and sweet, I learned through my experience with Rallye why their brand is so reputable on Long Island and in the northeast.
James Herrera held my hand every step of the way as I found the right car for my mother, who has always wanted a Lexus, and when the tariff fallout created supply friction, he helped me pivot to a different vehicle that was actually a much better fit for her needs. It was a relaxed but proactive buying process, which is everything I could have asked for.
5/5 for James and Rallye. I will a ... Read More Google - May 7, 2025
I am really happy with the customer service provided by Rallye Lexus. They indeed take care of their customers.
I was very impressed with Syeed he was very friendly, informative and responsive. It was a pleasure to work with Syeed who went above and beyond to make my experience great. Raylle dealership is beautiful and welcoming with all staff very attentive.
Friendly staff, everything is done professionally.
Very helpful was clear in his explanation of details of car. Very knowledgeable of all aspects of car.
The work done on the car was fine. The only drawbacks: the radio station in the car was changed, the inside mirror was out of its regular position, and when I arrived at home (just two miles away) I realized the hood was not completely closed. Did it go through the carwash that way?
I was so pleasantly surprised at how quick and friendly the service was that I started to wonder if the work was actually done to my vehicle. Later in the day, I received video proof of the service performed, with care. Dawn, who met with me when I brought the vehicle in, even went above and beyond by leaving my vehicle with showroom staff so I can retrieve it after normal hours. I am now a loyal customer.
I’ve been to this dealer a lot , the first few times wasn’t a pleasant experience.. omg After I spoke with the manager (James ) everything changed now I can say I truly love going there ..The staff amazing and always friendly smiles from all and greeting from each worker I encountered .. The service department is amazing if u need service look for Joanna , and Mike “there the best “professional ,courtesy and knowledgeable .. The young guys at the valet are very pleasant also .. I will recommend this dealer to anyone in the market for a Lexus ..
Danny and Anthony were great. Made us feel special and were courteous and very informative.
I don’t know what to say about this dealer because people over there were so nice with me and I was very exited to be honest.
Excellent service & communication
Daniel was a gem to work with and made the entire buying process a breeze. He was prompt, professional, and made me feel like my business was valued.
Good Job! Thanks!
Great service as usual. We have been loyal customers for over 10 years. Thank you Anthony for all of your help.
Rally is the worst dealership around in my opinion! In 2023 I decided to purchase a GX. I wanted the middle model, I have poor hearing so the sound system is useless to me. And I wanted WHITE, it is a beautiful color on the GX. Well, I got a salesman who hated the place and he screwed me. Told me no White GX’s would be available, the Asain Community buys all of them. So I ended up with an off silver colored GX, I also wanted the built in traffic camera. He ordered it and I left a deposit. ... Read More DealerRater - Apr 18, 2025
I am not happy with Rally Lexus Service Dept or Sales Dept. I purchased a vehicle I did not want because I was lied to regarding the delivery date. Then about 6 months later the Navigation System went CRAZY! Driving me around in circles and taking me on far away directions, going north, then south. Back and forth, giving totally incorrect traveling times and estimates half the time it should take. And the Lexus Techie says he can see the problem, but does not know how to fix it. On my last visit, they wanted to preform service that wasn’t ... Read More DealerRater - Apr 17, 2025
overall, it was a good expereience and what I expected
Everything went well except when I left I I drove to the exit for a moment and shut the car off for a second. I tried to start it and it wouldn’t start. I asked someone about it and they thought the battery was low. If I hadn’t shut it off at your dealership, I would have gone home and it wouldn’t start. I bought a new battery. I thought I should have been told that they thought the battery was low.
Very good service!! I recommend!!
I gave been Rallye customer for 30’years Excellent service Dawn was exceptional pleasant and friendly
great dealing with Syed Ali very professional and would recommend to friends to shop at this dealership
We brought the car in and Joanna arranged for me to get a ride home and called me when my car was ready. Joanna made the entire process easy for me as she always does.
Mike was great I felt well taken care of and felt he communicated with me clearly. Much appreciated Mike Thanks very happy with the car.
Dan Akridge and everyone at Rally Lexus gave us the best customer service. We bought a used Mercedes from them and had it shipped to California from New York. The purchase transaction and shipping arrangements were smooth, professional and friendly. When the car arrived to us it was in excellent condition, as depicted and described on their website. We enjoyed working with them, highly recommended!
Always treated me with courtesy Service done at timely manner Appreciate your service Thank you
Great service and customer interface skills. They were accommodating and polite, asked if I needed anything during my wait.
Ryan signing in car was great, service was great and timing when service would be done was accurate.
Happy with the sale process. Trying to learn the new technology and need a second training. Avery reliable dealer!!!
Happy with service and kind and perfect! Car runs great. Mr. Kenny sales person really worked hard
A good visit, attentive service advisor, got a loner on the same afternoon, my car was repaired, it was expensive but affordable.
Love this dealership because it’s got a warm friendly atmosphere. Love everyone there. Highly recommends it.
Great service. They were a big help and got my car back in time which was helpful.
great expe
Very attentive, pleasant customer service with an aim to please the customer. I have not yet used the service department since purchasing my beautiful 2025 Lexus Hybrid; however they made requested adjustments to my car on the day of delivery!
One of the places to do business I am a customer for almost 15 years now
Always a good Experience at this location; Michael was great very informative . Will return again
