This is this only dealership I use! I’m always treated lovely and the work is completed correctly.
they were all very helpful, especially Ted in the pre-owned dept. I felt comfortable and eveyone is very nice. Coffee is very good and I love my car. Yenny C.
always friendly staff and great customer service. Very personal service.If a problem arises they always give a call.
Overall and given the bad experience with my insurance carrier's adjuster, who never came to view the damage to my car and the consequent issues with what parts were needed, Michael did a good job getting everything done as fast as possible, given the circumstances.
Very responsive. The service department staff is top notch. Even if you didn’t buy your Lexus there I recommend servicing there
Purchased my 4th certified pre-owned Lexus RX350 last week. I just love the RX350s. Rallye has a very good sales & service departments. All the staff are friendly & pleasant. It was an absolute pleasure working with Ted Mitchell. He made my purchase a breeze. He explained to me what I'm getting in the package. Thank you, Ted!
I was searching for a Lexus IS 300 F Sport. Blue with red interior for about a month. I had numerous bad experiences while on our search until my husband and I found that exact car at Rallye Lexus online. My husband called the dealer to see if the car was still available, and Susan answered the phone. She was very polite and super helpful. My husband explained to Susan the type of car we were inquiring on and she immendiately dispatched us over to the salesman, Ted Mitchell. Ted made sure to answer any questions we might’ve had about ...
Love this dealership & their sales team. My sales person was Ted & in the financial department I was helped by Adnan . Theh were extremely helpful & made my time at the dealership an excellent experience. Walked away with the car that I wanted and was provided with the customer service that I needed.
Best dealer ever. Been going here for sales and service for over 20 years. They always go above and beyond and do it better than anyone else. I love Rallye Lexus. Highly recommended.
Excellent work and service
Always an easy service from appointment through quality work. People are pleasant, competent & aim to please.
Purchased a certified Lexus from Rallye Lexus, our salesman Ted was great with explaining the process. Thanks again Ted!!
As always, our experience with Richie was excellent. He made sure that he explained everything very carefully.
They are wonderful
Salesman, Kevin Losee, was very good and honest. The saleswoman who stiffed us on the first deal, not so!
Excellent service…. Did not get a call back when I tried to book a service appointment..
Honest and pleasant experience with Ralley on all my Lexus needs. Fast service with informative emails and text reminders.
T8269,performed NY State enhanced Inspection. Synthetic Oil and Filter change Special. Also performed Multipoint Maintenance Inspection. Everything performed in a timely Basis.
Excellent service and pleasant experience. Very accommodating staff. I will continue to seek services in the future.
service was excellent, supurb.
Rallye is the best. They treat you like a prince. I have been dealing with them since 2005. I live in Queens New York, and I travel to Rallye to Lease all of my Lexus automobiles.
Liked going at seven. Was surprised it all took less than two hours. Would go at that hour in the future.
Our family has owned/leased over 12 cars with Rallye since 1990 We are most satisfied with our salesperson, Richie - always informative, caring, diligent We are equally satisfied with Pam who has cared for us for many years in service and recently due to her promotion, we are well cared for by Johanna when we come in for service I have tremendous peace of mind dealing with your service department!!
Service department is very responsive and keep you updated on the progress of your vehicle. Will go back.
Great service and nice staff.
Mike at the front desk was great!!
Rallye Lexus service department is first rate. They get you in and out quickly and the work is done well.
Mike M, great work always. Does the right thing by customer . Highly highly recommended. Go see him
Always a perfect experience from check in to check out! You have the best advisors and the service is top notch.
Kevin Losee was a pleasure to work with. I would recommend Rallye Lexus. Great place.
Mike M was very patient and helpful. Explained everything in great detail for me. Picked up on something I forgot to mention which was important.
Prompt service..got me in and out in timely manner. Kept me informed of progress
They are very helpful always
Always great service. Every one greets you with a hello and a smile. Work is done in a timely and professional manner
Great service! In the almost 20 years of partnership with Lexus I have never had a problem. Special mention is of Anthony Piccirillo that have leased out cars since the beginning!! We consider him a friend!! Mr. and Mrs. Edgar Tanjeloff
The service was done in a reasonable amount of time. Joann was friendly and had a very good knowledge of my cars history and was able to tell me exactly what it needed.
Excellent. Service. On time. Michael was a pleasure to work with. Addressed all my needs in a timely and professional manner. The wait is enhanced with the availability of drinks and snacks.
They are very accommodating and knowledgeable. There dealership is equipped with comfortable seating, a tv and complimentary snacks and drinks to make the waiting time go by quickly.
Great service and experience as usual. Highly recommend this dealer. They do the right thing.
I’m an out of state buyer, they had the exact car that I wanted in stock. Danny Semedo made it happen without any markups. He was always communicative and handled the entire process perfectly. I highly recommend this dealership and Danny’s expertise! Thank you from Vegas!
I met Mr Ted at Rallye Lexus ,he is very nice helpful and good sales associate. He guided me a lot about my new LX 570 (2018)
Great customer service. Brought a used 2019 Lexus ES 350. Love it. They went all out and did Great customer service and follow up.
I went to several dealers before I found Rallye Lexus. Thees other dealers were playing the Sales/Manager bullying tactics or wasting my time trying to sell me a vehicle and color I wasn't interested in buying. Rallye Lexus Dealership let the vehicle sell itself. Danny Semedo and Paul Ok were FANTASTIC. They were professional, knowledgeable, and patient with answering all of my questions. I would HIGHLY recommend this Dealership.
Always great service
I have been a customer for 20 years, I have always gotten excellent service and would recommend Rally Lexus Highly from Sales to Service.
Always top notch.service. Everyone is very professional and courteous. An enjoyable experience each and every time.
They were very friendly and nice - a little slow. Did a good job with service
Ted Mitchell was very helpful and knowledgable. It made the whole buying experience very easy. Also, Jose who went throught the details on how to use the features in the car was very helpful and knowledgable as well.
I really enjoyed working with everyone I interacted with at Rallye Lexus. Pam, Anthony and Adnan were so helpful every step of the way! Highly recommend!
Rallye Lexus is an excellent dealer. Adnan, Andy and Jose made everything smooth and easy. They are professional! Thank you!
Great service, professional and quick! Would highly recommend. I have leased, purchased and serviced my cars from this Dealership for close to 20 years.
What a breath of fresh air. The customer service at Rallye is beyond compare. They really show how much they care about the customer. Thanks 🙏
Rallye Lexus gave amazing service and really showed that they care about their customers. I recommend Rallye Lexus to all my friends and family.
Thank you for making it an easy car buying experience. Ted was very helpful and informative.
Always great prompt, thorough service. I highly recommend Rallye Lexus!
Joanna was excellent. She explained everything clearly to me. Joanna even showed me how to adjust the side view mirrors. She was very personable and a pleasure to deal with.
I had Angel as my service rep. She could not have been nicer or more accommodating. I had my air conditioning system checked, and she methodically went over each part to try to save me money. In the end, the air conditioning worked fine, and she was able to save me some money as well. I have recommended Rallye in Glen Cove already. Also, the coffee was very good.
Great service from the team. Very good experience. Not much else to say. Keep up the good work.
2nd time bought car from Rally. Ted is very detail oriented and very considerate. He provides high quality service.
Ted Mitchell is wonderful! He made the sale quick and easy to close the deal!
Ted Mitchell is the best to work with! He makes sure you will be happy and get the car of your dreams!
This dealership Rallye Lexus Is TOP class all the way. TED MITCHELL & the staff are nice, professional and accommodating.. Thank you Rallye Lexus🙏🏾👍🏾
I highly recommend Ted as we have dealt with him for few years and bought three cars from him. He is Extremely professional and honest person.
Had an amazing experience working with Ted. Extremely professional and high integrity. Straight and honest individual. Got me into the car I wanted.
Excellent service- staff was friendly and professional- work done in timely fashion and within projected time period- highly recommend
I just purchased my third car at Rallye Lexus. Andy Hyun in sales, Paul Ok, and the manager and assistant manager could not have been nicer throughout the entire process. They went above and beyond what was required to get me the car I wanted at a price that I thought was fair. I will go back to them for my next car as well.
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