Customer Testimonials
The service department employees were friendly and knowledgeable. I believe the mechanics working on my car were competent and trustworthy.
Excellent experience Staff polite professionals and extremely knowledgeable Will continue to return to Rallye Glen Cove
Everyone was very pleasant and efficient. I was in and out much quicker than I thought I would be.
Bought a certified lexus rx350.....was a seamless event....delivered as promised. Ted mitchell was teriffic!
Always a great experience at Rallye Service. Joanna goes above and beyond to make servicing my cars a simple process.
Ted is a very informative, understanding, and friendly guy! All questions were answered and made my experience at Rallye Lexus amazing. The dealership is well-put; everyone was accommodating and super friendly. I am very happy with my new car!
Paul Ok was an absolute pleasure to work with, as was Lauren. Thank you very much
Customer service and work done was excellent. Maria did a great job. This is the second car I bought at Rallye, always satisficed with the service.
Excellent experience with luxury professional service by every department including sales, service and finance departments. The entire staff goes above and beyond to ensure a positive outcome for their client.
Ted was attentive and answered all questions. It was an easy and smooth process. It helped that I knew what I wanted.
They can always fit me if I ever have a problem.
Very efficient clean and friendly. Nothing is difficult for them. Car is always perfect upon pickup
I don’t usually leave reviews but the entire buying experience at Rallye Lexus could not have been better. The quality of the vehicles offered were in exceptional condition that being said the best part of the entire experience was working with Carlos Vargas our salesperson. He took great care explaining every detail with the car. He went above and beyond to make sure everything went smoothly and again I HIGHLY RECOMMEND going to Rallye if you are looking for a Lexus. And ask for Carlos !!!! Thank you for a wonderful car and buying experience.
The dealership is pleasant to visit. The dealer is friendly and helpful. The whole purchasing process was good.
It was easy to get the car serviced and the staff was helpful. Good dealership.
Ted is very knowledgeable, professional and always helpful. We always go to him and he goes out his way to get best deal. Thank you Ted
Ted was very friendly and accommodating. Thank you Ted for all your help and the great experience!
Ordered my first Lexus yesterday, Mr. John Andrea was great, extremely knowledgeable, professional, and helpful though out the process. He gave my Wife and I all the time we needed and went through the vehicle front to back. Was easy going, didn’t rush us, compared to my prior new vehicle purchases that I have made, this was awesome! Honesty, competence, and a fair transaction. The most importantly a GREAT VEHICLE.. Thank you Rallye Lexus, and especially Thank You John Andrea!
Excellent. Friendly, polite, professional, honest customer satisfaction driven service in all departments. Always a pleasurable experience.
Ted was knowledgeable, polite, professional Dealership was clean. Great experience!!!! I would recommend Rallye Lexus to my Family and Friends.
Jan 29, 2013 I purchased our new 2013 Lexus. Our salesman Richard Repanes was outstanding in every way. He was knowledgeable and efficient. Our delivery was on time and the paper work was easy. This is our 4th lexus, the vehicle is outstanding.
Professional, fast, and easy. No hidden fees at the end of the transaction. Ted Mitchell made us feel very comfortable going through a process of buying a Lexus.
Very Friendly and very efficient. On time with all work done to my satisfaction. Thanks
Great service and helpful staff. We were supported from beginning to end. A great experience.
The service at glen cove lexus is exceptional, courteous and polite. .working with Mike riaty Is a pleasure.
The job has been completed in a timely manner. The advisor has kept me notified during the waiting period.
Very good service, Big problem with labor costs of over $200/hr. 75% of total bill!
Mike was a great help
This place is perfect for a car buyer awesome prices and deals. I bought a vehicle at Rallye not long ago and I really love how kind they are even tho they don't have my car yet they showed me the almost exact one thanks to the kindness of John a Lexus salesman who helped me thanks John and the Rallye team the photo is going to be what my car will look like
The service department is the best I have ever used in over 50 years of owning card
Very smooth Drive Thanks
Service is always quick, friendly and excellent. Very comfortable waiting area. Always have an enjoyable experience coming here.
Always a pleasure to see Mike Montijo. He is very accommodating and makes my visit a very pleasant one.
I have owned several different makes of cars, & therefore, have experienced having them serviced. Lexus has proven to be at the top of the list for servicing my car. You receive e-mail reminders & sometimes with coupons. Appointments are easy to make. You receive an appt. time to your liking & them take you right away. You are greeted warmly. Everyone is very knowledgeable. There is no problem with receive a loaner car that is is new. They will call promptly with any work that they feels needs to be done. The car is ready when said. I feel ...
The sales team was very helpful and accommodating. The we’re wearing for us even after their business hours.
Anthony Costanzo was a great salesperson and made us very happy, I am very happy with my car and I will recommend it to a friend and look forward to buying another car in the future.
Ted was great. Very knowledgeable and personable. He made our experience a very pleasant one. I would recommend him to anyone.
Ted is an excellent sales person took care of me. I’m very happy with my car and I look forward to buying another car in the future.
Excellent dealership. Handled our needs perfectly
The first dealership I dealt with Lexus Freeport I had more knowledge of the vehicle than them. Rallye Lexus and Ken had the knowledge of the vehicle plus kept me informed every step of the way.
I leased and bought all my cars from Rallye. I always receive reliable and professional service.
Once again, Pamela and the team at Rallye Lexis have proven to be one of my most valued relationships. They are the gold standard of customer service, quality, and reliability. They make the impossible look easy and they treat you like family. Highly recommended!
excellent. This is my fourth or fifth lexus purchased from Rallye. It is an excellent dealership
Rallye Lexus always takes care of me. They are always friendly and always treat my car with great respect. I wouldn’t go to any other dealer for my cars needs.
Excellent dealership, service personnel could not be nice and efficiency superb. Pam as service manager does a great job.
Very polite and friendly staff. My car was fixed in a timely manner and it was fixed to my satisfaction.
I purchased my car from out of state and the team was great coordinating everything so once I drove there to pick up the vehicle I was quickly able to sign and leave with my new car.
The most professional service center I have come across. The communication is outstanding and everything is very convenient.
This dealership makes every effort to satisfy their customer. Try to provide requested time and date, very friendly and gives a thorough explanation of what to expect as well as how long it will take.
I recently had an emergency situation where my dog got stuck in the track of the car seat. The entire dealership and maintenance department were unbelievable responsive and supportive. I am beyond grateful.
Everyone at Rallye Lexus was very professional and personable. They really made me feel welcome and got me in the Lexus I wanted.
Informative quick service.
Great service department. Courteous , honest, professional
I will only take my car to Rallye for service. Pam and her team always provide the best service and I very much appreciate their fabulous treatment.
Fast part replacement. In and out in about an hour. Good as new.
Quick response upon arrival. Clean and welcoming conditions of waiting room. Work was done in a fast and thorough manner.
For 23 years we have been customers of Rallye Lexus. Service Manager, Pam Palisciano and Service Advisor, Joanna Oats are excellent. They are Professional, Knowledgeable and Courteous. Although we live over 50 miles from the Dealership, they are the reason we keep returning. We have two vehicles, 2021 LX570 and a 2006 LX 470.
Lauren was super helpful. She listened to my requests about the car I needed and made it possible.
Easy to get appointment Friendly staff Work finished promptly Only problem is cost way too expensive
Excellent Staff and Service
Thank you for consistently good services ,timely response to our vehicle issues, and staff cordiality.
Excellent experience as always. They are efficient, polite and very clean. They knew I was waiting so I know they didn't take any extra time.
Excellent people working and friendly staff that’s only reason we use rallryes to buy and services of car
Work was done promptly. The staff was cordial, explained what to expect and answered all my questions.
Friendly staffs, the place is very clean. Serve Starbucks coffee all the time, washed my car before the work was done
T7619 2018 Lexus 500 for a synthetic oil and filter change. also, a multi-point inspection. Maria Giovanniello was nice and of course Pam Palasciano, she is the best around, she is like no other!
Mike was ready for my arrival, reviewed a few details and had the inspection started..
Great salesperson Kevin 3-4 car purchased thru him and onboarding crew Love the cookies
I just purchase the NX 350 2023. John was very helpful in my purchase process. As well as the finance manager. Great customer service. Rallye Lexus rocks !!!!!!.
They always provide excellent service…with professionalism, courtesy and friendliness. Joanna is the very best Service Rep I have ever dealt with. She explains everything thoroughly, is very detailed to make sure all is handled both timely and accurately…always with a smile and a kind word!
prompt and courtious.
Prompt, thorough and friendly service.
The experience was easy. I have been back twice and every time all the staff has been terrific. Ken kept us updated the entire process. MJ
They have a good friendly staff with a nice clean waiting room with coffee and dog drinks.
Since day one in 2015, Service Rep Michael Montijo has treated me like a valuable member of the Rallye Lexus family. I found Michael to be patient, professional, clear, concise, very informative & patient.
Service on inspection & oil change. Waited in waiting room. Clean, coffee & bathrooms available. Took about 2 hours.
Thank you Ted Mitchell for helping secure deal for my lexus rx 350. Thank you Paul Oh for getting me an excellent interest rate. And also Mr. Mike Reidy in service, thank you as always for your help. Thanks Rallye Lexus.
Ted and his team are the best in the industry. I definitely will recommend him to my friends and family.
I have leased 8 cars over 15 plus years from Rallye Lexus. That says it all!
Ted Mitchell, thank you so much for your service. You and your staff did an awesome job putting me in my new RX.
Very professional and good service. Recommend to this store when you want to buy a new vehicle or other service.
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